Ayotte Plumbing Heating and Air Conditioning

Ayotte plumbing was great 👍 they are so professional and polite. They did a great job installing my new furnace! I would recommend them to anyone that needs a new furnace.

I recently took advantage of the early replacement program through MassSave to replace my gas furnace and A/C (compressor and condensor). I called a number of places and had a difficult time getting an estimate from a number of other firms. Ayotte was recommended to me by a family member so I gave them a shot.

John came out and checked out my system and answered all my questions. I received my quote within 24 hours from Sue and called to set up and install date a few weeks later. When my install date approached we had hit the deep freeze of December 2017, so Sue called me up to reschedule so they could deal with the many customers with frozen pipes and such. I understand that so I had no problem. They had to reschedule one more time for the same reason. The cold weather was relentless this year. Again, no problem. On the day they came to do the install we got about 6-9 inches of snow but they still showed up and got the furnace and condenser installed in about 5 hours. They will come back in the spring to install the compressor.

All in all, my experience was exceptional and I think a lot of other trades could learn something from Ayotte about promptness, good clear communication, reasonable prices, clean efficient work, and no BS.

Thank you Sue and John - Keep up the good work!

Troy and Mike were great! Troy came out for the estimate and he did a great job of explaining my options. He was clearly very knowledgeable about HVAC, and he was also very friendly and professional. The bid was almost $2,000 less than the competition, even though it was for the larger version of the same product! Looking online at product prices, it became clear to me that Ayotte has far less markup than their competitors. Troy explained that they don’t have dedicated sales staff; the person who gives the estimate is also the installer. This means big savings for the customer. On the day of the install, Troy was back with Mike and they worked quickly and efficiently. The new unit was up and running faster than I had expected, and they took the time to walk me through registering it for the warranty so we would be fully covered. They were fantastic, and I would hire them again in a heartbeat. I wish I could give more stars!

They called to let us know they were on their way. Hunter and Andrew introduced themselves upon arrival and did the job quickly. We had asked about repairing a leaky faucet and they recommended rather than charging us for repair we would be better off just replacing it on our own. Friendly and professional. We will hire them again if necessary. Thank you.

Out of many contacted, I selected them because they were always there to answer my calls. My water heater was replaced within a day, neat and clean work. The installers were did a great job. Another thing I liked unlike others they did not ask for any advance payment like credit card numbers. I went to their office to pay after the work was done.

John was prompt and professional. Performed required maintenance and replaced a stuck release valve in our Navient system quickly and took the time to thoroughly discuss other questions we had. He was personable and knowledgeable and wore a mask (appreciated during pandemic). We have used Ayotte plumbing for years because our experience has been consistently positive.

We have been customers of Ayotte Plumbing Heating and A/C for almost 15 years, and have consistently received good service. Roberto arrived promptly on schedule and diagnosed our plumbing problem very quickly. The work was done quickly and very neatly - he was very conscientious, and made sure that he left the work area just as he found it. The work was done well and we were very satisfied with the outcome as well as the price.

We have worked with John for many years now for both our personal and business properties and have always been satisfied. The company is reliable, knowledgeable and quick in their services. Our heater broke in the middle of a snowstorm and John replaced our old gas furnace with a new one in a day. We are thankful for their business and highly recommend their services. Thanks John and the Ayotte crew!
-Meng & family

Ayotte Heating & Plumbing came to our rescue to install two fireplace inserts. The job involved running propane lines the entire length of the house, outdoors and through a chimney. More than one plumbing company had refused the job. Ayotte’s technicians were knowledgeable, professional, efficient and timely. While it was difficult for us to assess the quality of work, our town building inspector commented that, “These guys do great work”. Will certainly call Ayotte again!

Our 30 year old A/C failed last year. Dave came out and tried a couple things to get it going, but it was done. At the time, he arranged a quote, adding a couple other fixes I asked for (poor filter/duct connection). So, this year we pulled the trigger. I worked from home, Derrick showed up early an got right to work, and Dave joined him. They listened to everything I said and answered every question. I was never in the way, never rushed. They definitely wanted me to be happy. The install went smoothly and after, we checked the whole system out together - it came out great - not just the A/C unit, but also the new filter and duct fixes - exactly what they had said they'd do. Totally pleased with the service. I felt like I was in good hands and so talked about some other things I need help with. Lastly, I was worried about the Goodman products because I just don't have any sense of the brand; but these guys offset that, I trust them and I know they'll get me through any problems.