J&P Heating and Air Conditioning Inc.

Do NOT do business with J&P! They were willing to leave my infant daughter without heat for five days without communicating with us. When they did finally respond, they attempted to price gouge me by charging $725 for 45 minutes worth of work.

When I called them to ask for a better price, especially in light of a five day delay, the owner, Chris’ response was essentially, “best I can do is $50, your trouble isn’t worth anymore to us.” When I insisted further that $675 was still not proportional to 45 minutes worth of work, Chris’ eventual response was, “fine, pay whatever you want but do us a favor and then lose our number.”

So, in short, J&P is unprofessional, uncommunicative, and overpriced. GO ELSEWHERE.

Did not properly charge me for my bill then tried to collect a balance almost a year later. Additionally they improperly serviced our HVAC system, missing a clog that cause a leak in our ceiling. Then refused to waive the service fee even though they did not perform their job correctly.

We were without heat for several weeks after our apartment complex changed our thermostat. After having several contractors constantly attempt to fix the issue, J&P ‘s technician, Steven M., to come in and resolve the issue all while explaining what the previous contractors failed to do. He was very professional, proficient and knowledgeable and answered our concerns with an empathetic response. We thank him and your company for your help!

I had bought a new heat pump less than 8 years ago from this company and have had numerous problems. Recently they told me that I bought from them a poor quality unit and should call the manufacturer myself to see if they could help me. Even though I bought it from them they offered no help. They were going to email me all the repair history and of course they never sent me anything. The manufacturer offered to do nothing so I had 2 different companies look at the system. Both said that the unit was never installed properly and that was part of the problem. I paid J&P at least $1,000.00 to tell me I had a leak in the system. One company found it just using soapy water. J&P tech not showing up, no return phone calls, promises not kept, etc. I bought a new system from another company that services all my company units which is 14 in total. I would tell anyone not to use J&P !!!

Had service tech ( Jeremy ) come out to charge a/c unit with freon very quick service and Jeremy was polite, knowledgeable and professional but the price for service call a dye test and 5 LB of freon was $785.00 thought price was extremely high but wanted my air to work and had an emergency call for my business to get too. Called my HVAC man in Colonial Beach VA later I own three houses there, they pay $400.00 for a 30 LB tank of R 22 that's $13.33 per LB x 5 = $66.65, I am a business owner for 35 years and managed four others before that so I understand about mark up and overhead but that was ridiculous.

They were professional and gave a fair quote for repair. It was 3x less than a much larger company. Unfortunately, J&P couldn't do the service due to our limited crawl space access.

After initially collecting the $90 trip fee they decided that customer service mattered over money and didn't charge us.

Next time we need service they'll be the first company I contact.

Always reliable, trustworthy and prompt!

Once again J&P has saved the day, this time diagnosing and repairing a conked-out AC on the first day of the heatwave in slightly less time than could be considered miraculous. That's why I always call them.

That's why I had them install the system in the first place some dozen years ago and this is only the second problem it has ever had (first was actually furnace-related and not the AC, so that means just one failure per 12 years on a furnace and on an AC; not bad). Friends I have recommended use J&P have all been equally pleased with both the quality of work and of the HVAC equipment recommended.

I think they are reasonably priced for service calls. Getting the work done correctly and quickly makes it a bargain. Getting it done HONESTLY makes it almost precious. Seriously, they probably could have said I needed a new Wankel Cuff Bonnet Orifice Tube for the Controlled Vortex Dashpot Damper and what would I have known? I was hot. Now I am cool, thanks to J&P (and Melissa, who commissioned the system. Sweetest gift a sister ever gave. I almost said it was the coolest but have sworn off puns because... oh, no you cannot fool me. As I was saying--> Thanks, sis!)

My appreciation and loyalty to J&P for selling me a reliable system and for continuing to provide great service!

I had two companies come look at my AC unit before I called this company. The tech that came out was very nice and experienced! Went above and beyond. However, my heat isn’t working now and I hope this wasn’t away for them to get more money.

I have been using J&P for years to service my heating and A/C systems. I've had nothing but good experiences with them.

These guys are great. Fast service, friendly and professional staff and reasonable prices.i would definitely recommend this company.