Jade Heating and Air Conditioning

These guys are great. Jade Heating and Air Conditioning is very considerate and patient with my elderly mother. They are honest and affordable. I have used them twice now and I am very happy with their service. They are simply the best among the rest!!

I could not be any happier with everything about Jade Heating and Air Conditioning. From the sales to the installation. Professional, courteous and punctual. I can only highly recommend this company and its employees to anyone in need of AC, be it installation or maintenance. I thank anyone and everyone who had anything to do with our installation for an exquisite experience.

DON’T DO IT!!!!!! I only gave them a one star because there are no other options, but please understand this company is horrible and a total rip off!!! My AC went out yesterday and after reading the reviews I contacted Jade Heating and Cooling to come out and repair. I spoke with Carinne and she explained their maintenance membership plan which I purchased for $149, she said to expect a call from the tech and that he would be out later that day and she didn’t ask any detailed questions about my AC unit. I waited ALL day, but when the contractor arrived around 6p and learned the ac unit is located on the roof, he said he didn’t have a ladder because they don’t go on top of roofs. Wait what???? But he asked me if I had a ladder I said yes and showed him what I had he then replied that it wasn’t tall enough. I explained that Corinne never inquired about the AC and that I really needed to get it repaired and that there was a Home Depot close by, he said he would contact his manager to see if he could get a ladder, but of course he left. I called him about 30 mins later and he proceeded to tell me that his manager said it’s the customers responsibility to provide a ladder. That’s like going to the hospital for surgery and the doctor saying it’s up to you to provide the scalpel. I called the office to request a refund and was told they’d pass the info along to Ryan the manager and have him call me back, but of course I haven’t heard from the manager nor have I received anything that resembles a refund. As consumers we’re beholden to these maintenance companies and often times they’re ran by people who have no integrity and who are just looking to get over. Do better!

Outstanding in all regards. Our A/C went on the blink and the Jade Heating and Air Conditioning serviceman showed up on time. He promptly determined the problem and fixed it within minutes. He also patiently answered my many questions. I am very Happy with the knowledge and service from all of your technicians.

Getting a appointment sometimes can be hectic but that's not true with these guys. They offer a great price, come when they say they are coming, do the work promptly, and carefully explain their work. This was my second time in a year hiring them, this time for boiler installation and they exceeded my expectation. The guys were very professional during the job. I recommend highly.

Joseph did a fantastic job cleaning and inspecting my heater. He explained everything to me and was such a friendly technician. He even met my dog who liked him immediately. I highly recommend their services.

I have a service contract with xxx and they come to test the AC/heater every few months and change out the filter. Joseph is always professional, knows the equipment and services, and is on time. A pleasant service call experience that also freed up the rest of my afternoon!!

I just called this company and they say they charge $300 for just to show up. I asked that other HVAC guys charges around $150 and he gave me a lecture and told me to go open my new company or start an union or work at Mcdonald. RUDEST People. STAY AWAY from this company

We were told they would be by to fix our air conditioning between 1-3 pm. Reasonable enough. As 3 approached and we had to call to see where they were, we were told before 4. As 4 came and went we called again and were simply informed "They still intended to come by" without any explanation for the delay. After a total of 6 hours on house arrest in my 82 degree condo I finally gave up and ran out for some food and errands I had put off until after they were supposed to come by. Ultimately they never showed up and provided no reason or offer to reschedule

Myles took the time to explain everything to me. He made sure I understood what he was doing, even going as far as explaining why the issues were occurring by showing me inside the unit. I felt extremely confident with his expertise. He even gave me tons of advice for the future with the A/C. Many thanks!