I called this morning for some A/C issues and they had a technician come fix my problem within the hour. Everyone I encountered on the phone and in person were professional and friendly as well. I recommend considering them if you have some issues with your A/C unit like me.
I did not use the business because I was able to find a company that offered better discounts. When spending 15k, you need all the help you can get. If it were not for the better discount, I would surely gone with B and B.
I have used them several times over the years and always please with their service. This last call was a weekend and they were here quickly and had me fixed up in no time!
Provided prompt reliable service. They have repaired and installed HVAC systems for me the last several years and I have always been very happy with the service they provide.
I had an issue with my gas heater, the pilot light went out late December and went ahead and scheduled a service/inspection. When the tech arrived we re-ignited the pilot and moved on with the rest of the inspection, over the course of the next month, I had to re-ignite the pilot multiple times. I called to re-send the tech to check again on the thermocouple or anything else that may have been missed. I was told there would be a $99 service fee, so I asked if the fee could be waived since this wasn't fixed during the previous visit. The response was that it would only have been waived if I had called back in the first week or so. I find it disappointing, the annual maintenance is only valid for 7-10 days.
We use them and have been pleased with the communication, professionalism & knowledge about the units. I would highly recommend them to anyone who needs AC / Heat.
Received text that repairman was on way. Arrived on time. Checked out system. All happened just as expected. Used this company numerous times. Will use again.
B&B A/C maintenance guy called ahead of time to let me know he was on his way, he was professional and explained everything he was doing and what problem he found.I would use this company again and would recommend them to friends and family.
Garrett
I called this morning for some A/C issues and they had a technician come fix my problem within the hour. Everyone I encountered on the phone and in person were professional and friendly as well. I recommend considering them if you have some issues with your A/C unit like me.
Mike McConnell
I did not use the business because I was able to find a company that offered better discounts. When spending 15k, you need all the help you can get. If it were not for the better discount, I would surely gone with B and B.
Lori Eubanks
I have used them several times over the years and always please with their service. This last call was a weekend and they were here quickly and had me fixed up in no time!
Alan Swenson
Provided prompt reliable service. They have repaired and installed HVAC systems for me the last several years and I have always been very happy with the service they provide.
Cole Luse
I had an issue with my gas heater, the pilot light went out late December and went ahead and scheduled a service/inspection. When the tech arrived we re-ignited the pilot and moved on with the rest of the inspection, over the course of the next month, I had to re-ignite the pilot multiple times. I called to re-send the tech to check again on the thermocouple or anything else that may have been missed. I was told there would be a $99 service fee, so I asked if the fee could be waived since this wasn't fixed during the previous visit. The response was that it would only have been waived if I had called back in the first week or so. I find it disappointing, the annual maintenance is only valid for 7-10 days.
Barbara Ann Barber Lewis
We use them and have been pleased with the communication, professionalism & knowledge about the units. I would highly recommend them to anyone who needs AC / Heat.
Wg Colson
Received text that repairman was on way. Arrived on time. Checked out system. All happened just as expected. Used this company numerous times. Will use again.
Scott Carrington
My A/C went out a couple days prior to a big party, and was quick to respond and the party was cool! Thanks!
Dorcus Godfrey
B&B A/C maintenance guy called ahead of time to let me know he was on his way, he was professional and explained everything he was doing and what problem he found.I would use this company again and would recommend them to friends and family.
Nick Carlson
Very friendly, professional and responsive. Highly recommend this company.