We returned from vacation to an AC unit that didn’t work. The guys at Infinity HVAC came out, diagnosed the issue (was the fan motor), and ordered the part the same day. We were told that it could take 7-14 days before the part came in; however, the part was in and installed the morning of day 5 (which included 2 weekend days)! We have AC again!! These guys were really great to work with. Customer service was top notch, and to top it off, they like dogs (we have a Lab and a Shepherd)! Will definitely call Infinity for any future HVAC needs.
We built a new home in Lawrenceburg and Mike and his team were wonderful. Their service and professionalism are second to none, they do what they say, and at a great price. Would highly recommend Infinity.
Infinity HVAC did an excellent job on my heating assembly. The service technicians were very honest and professional. They informed me of the issue they found, exactly how they'd do the repair, how long it would take, parts needed, etc. They fixed my system on the spot at a very reasonable price. I highly recommend them to anyone needing HVAC services. Thank you!
Daniel and his crew did a fantastic job at my home for installing the duct to my rangehood. I definitely recommend his work for the duct installation needs.
Our heat when out during the ice storm on 2/3. They were called on Friday and we were told they would be out to fix it over the weekend. I called on Sunday to check the status since no one had come on Saturday and they tell me that our heat being out and it being freezing is not an emergency. They finally come today only to tell us it’s going to be another 3-5 days before they can do anything and it’s 30 degrees in the house. Very unprofessional and inconsiderate in my opinion. Definitely a cheap option but not worth the headache
I've used infinity HVAC for over 10 years with numerous rental properties and our own home hvac and furnace replacement. Tim and the crewhave always given me extremely good timely service excellent quality trane products at very fair prices. I would highly recommend them and honestly I wouldn't consider using anybody else.
Dustin and Austin came out to replace both the outdoor and indoor units. Instead of just slapping the units in, they took the time to make sure that the job was done correctly the first time. Both were very professional and knowledgeable. I would HIGHLY recommend infinity for any HVAC needs.
I've used Infinity for when my own HVAC has gone down, but also for installs of replacement systems at investment properties. My experience has been they're honest and do high quality work.
Darlene Mattice
We returned from vacation to an AC unit that didn’t work. The guys at Infinity HVAC came out, diagnosed the issue (was the fan motor), and ordered the part the same day. We were told that it could take 7-14 days before the part came in; however, the part was in and installed the morning of day 5 (which included 2 weekend days)! We have AC again!! These guys were really great to work with. Customer service was top notch, and to top it off, they like dogs (we have a Lab and a Shepherd)! Will definitely call Infinity for any future HVAC needs.
roger kehrt
We built a new home in Lawrenceburg and Mike and his team were wonderful. Their service and professionalism are second to none, they do what they say, and at a great price. Would highly recommend Infinity.
Aaron Stover
Very professional and moved quickly to taking care of my heating needs! Could not recommend using Infinity HVAC more. Thank you!
Jimmy Hall
Infinity HVAC did an excellent job on my heating assembly. The service technicians were very honest and professional. They informed me of the issue they found, exactly how they'd do the repair, how long it would take, parts needed, etc. They fixed my system on the spot at a very reasonable price. I highly recommend them to anyone needing HVAC services. Thank you!
Avinash Reddy
Daniel and his crew did a fantastic job at my home for installing the duct to my rangehood. I definitely recommend his work for the duct installation needs.
Tavian Taylor-Carter
Our heat when out during the ice storm on 2/3. They were called on Friday and we were told they would be out to fix it over the weekend. I called on Sunday to check the status since no one had come on Saturday and they tell me that our heat being out and it being freezing is not an emergency. They finally come today only to tell us it’s going to be another 3-5 days before they can do anything and it’s 30 degrees in the house. Very unprofessional and inconsiderate in my opinion. Definitely a cheap option but not worth the headache
Jenny Lawrence
Infinity was very prompt when they came to fix our ac. It was very hot and they had me up and running that same day! Very courteous employee also!
ken kinghorn
I've used infinity HVAC for over 10 years with numerous rental properties and our own home hvac and furnace replacement. Tim and the crewhave always given me extremely good timely service excellent quality trane products at very fair prices. I would highly recommend them and honestly I wouldn't consider using anybody else.
Alex Burrus
Dustin and Austin came out to replace both the outdoor and indoor units. Instead of just slapping the units in, they took the time to make sure that the job was done correctly the first time. Both were very professional and knowledgeable. I would HIGHLY recommend infinity for any HVAC needs.
Christopher Gordon
I've used Infinity for when my own HVAC has gone down, but also for installs of replacement systems at investment properties. My experience has been they're honest and do high quality work.