Stewart Air Conditioning & Heating

THIS IS THE COMPANY YOU NEED TO CALL! Don't call anybody else!! My a/c unit went out and I called a *different* company first but decided instead to call Stewart. Right from the start, the office staff on the phone were incredibly knowledgeable and friendly and professional. When I met the technician at my house he, too, was knowledgeable, friendly and professional. He showed me the part he replaced and discussed any possible preventative maintenance I could do. My unit works great now! I cannot recommend Stewart highly enough!

I had several companies 6 come out to give bid on a installing a new system, because mine quit working and I was under the impression I needed a new system. Each company came out spent about 15 minutes and gave me a quote, ranging anywhere from $5500 to 7500 depending on which company it was. Some were more pushy than others. Well when streets came out. They looked at it for an extended period of time and all that was wrong with my system was it needed a part and it had burnt wires and and huge wasp nest. Granted this ismn old system and will need it replaced. These guys were honest and did not try to take advantage of already terrible situation. I highly recommend them. I will go to them to get my system in the future.

I'll be brief. My mother is elderly on a fixed income and I found out her furnace had stopped working a few weeks ago. She called one of the bigger companies in town and they came out, looked and told her it would be 2K because the furnace was bad and would need to be replaced. I called Stewarts to get a second opinion. The tech, was accurate and fast with the repair...and in less than an hour had it repaired.

I wanted to write this review because I think this is a reputable company with quality employees. The next time I have a heating or air conditioning service need this will be the company I call first.

Stewart is family owned business, and provide fantastic service.
Highly recommended.

Sent out a new technician who replaced every major part on the furnace and the problem still existed, after calling in and getting assistance replaced a $20 limit switch issue resolved. I was quoted $350 final bill ended up $570. If you want screwed give em a call. I will never do business with this company again.
PS I have used your company for years
, wrote a letter of dissatisfaction and included it with my
overpayment, but never heard back. Great way to run a business.

Had been a customer for over 10 years even had them just put in a nice new unit a couple years ago. Then i called today to see about getting someone to come look at my a.c. unit that isn't working and was told it would be a week before they Could get to me. I have used them many times and never had this problem receptionist didn't even try to help or ask if I wanted someone to come out during emergency hours and pay the overtime then she just said good luck finding someone. Called 3 other companies and all 3 of them said they could have someone out today guess Stewart just lost a loyal customer.

We woke up this morning to a house that was 44 degrees. Called around and everybody was booked up, but Stewart was able to get here about an hour after I called. Turned out to be a simple fix, but Freddie was sure to take the time to explain everything to me as he was going along. I would happily recommend Stewart Air Conditioning and Heating Inc to anyone.

My usual HVAC man did not respond to my texts and voice mail and with the house at about 85 degrees, it was getting very uncomfortable for me (especially at night trying to sleep). So I researched companies in Lexington, looked at their reviews, came upon Stewart A/C, read their reviews, looked at the BBB rating, saw their discount coupon on their website and called at 8:15 AM and spoke with J. At 11:20 AM. Drew, their technician, pulled into my driveway. Drew was immediately friendly , courteous and efficient. He replaced the defective part, explained to me what the part's function was, showed me on his electronic devise the low capacity of the old part and the high capability of the new one. Now, the price is basically the same for the same part from another company with which I had worked previously and it took just a few minutes to replace. Drew also checked the discharge line from the inner unit, cleared it out and even shot a little Freon into my system at no charge. The total charge was $204 but I had paid much more than that to another company to do the very same thing years ago. So, if you think that this amount is too high, try sleeping in a room that is 85 degrees during the night and I think you will agree that it was a good deal. Got an A/C problem? Call Stewart, reference the discount coupon on their website and I think you will sleep easier tonight !!! Thanks J and Drew!!!

I called on a Saturday I was given the emergency number. I called the repair man. Sammy answered he was here within an hour. The air and heating unit was fixed quickly. He was very nice and professional. I want to thank you and your staff for being there for me. I also want to say the cost for the repair was very reasonable. Thank you, Carolyn Brooks 🙏❤️

I bought a new Amana unit from Stewart's a little over a year ago. It was time. They did a good job of installing and did so in a timely fashion. However, it quit working recently, on the Saturday of the July 4th weekend, when no one is usually around. The repairman agreed to come out right away and fix the problem. I was pleasantly surprised about that. He not only fixed the problem in about 2 seconds, he showed me what to do in the future FIRST, before calling. Then he said,"That'll be $110." He said the company does NOT pay him to come out and do service calls, so the customer has to pay the repairmen. It's especially expensive if you need them on the weekend, let alone a HOLIDAY weekend, such as the 4th of July. The limited lifetime warranty is VERY limited. It does not pay the repairman, just pays for the parts, so when I thought I was getting a great warranty, it really wasn't all that great, especially since I had to pay to get a repairman out after only a year and a half of owning the system. Buyer beware - be sure you know exactly what you're getting instead of finding out after the fact. Stewart's did a great job and were right there for me when I needed them, but it was costly.