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Airtech Heating & Cooling Services LLC Reviews - 68

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lashaundra Ferman

I am a home warranty customer and I am so glad they sent Airtech Heating &Cooling Services. This company is very good at assessing the problem, and correcting it. I have had several companies out to my home to repair the issues we were having with our 2 year old unit and they all have failed except this company. I am so grateful and glad we were blessed by HVAC GODS! They are very knowledgeable and they care. So don't be discouraged because you are a home warranty customer. They treat every customer the same.

Wes

Our HVAC died, and we had a same day estimate and work order placed for the very next day. I could not believe how easy the staff, especially Ronnie, made this process. The techs arrived on time the next day and we had a brand new HVAC and thermostat installed in a few short hours. 10/10 will use again and will recommend to everyone. Thank you, Airtech!

Peggy Dissell

I called Airtech at 6:30am because my furnace had quit and the temp outside was 29 degrees. Ronnie, my technician was at my house by 9am. He was very pleasant and knowledgeable and had found the problem and had it fixed within 20 minutes. The whole experience from my early phone call to them to Ronnie fixing my furnice was painless and appreciated. I now have my forever heating and air company, and I highly recommend them to anyone who wants a great company to fix their heating and air.
Thank you Airtech for being so great!

Sasha Smith

We just had Steven and Doug replace our furnace. My husband and I cannot thank them enough. They worked quickly and very thoroughly. They were also very professional throughout the entire process. We would definitely recommend Airtech for all your heating and cooling needs.

Mary Hill

Update 7/2/20: I was able to get one more year out of AC unit after service by Ronnie at Airtech but after 21 years, my old unit needed to be replaced. I was given a great quote for replacing AC and furnace (about half as much as competitor for same equipment) and work was done promptly and professionally. House is super cool now! Thanks again Ronnie and Airtech for such a great experience. I would highly recommend Airtech to anyone needing HVAC services.
I came home from vacation and my AC was not working. I called Airtech and they came out next morning and assessed the problem. Ronnie was great and took the time to explain why my system wasnt functioning and did necessary steps to fix it. My unit is pretty old but he gave me estimate to replace unit and told me they would apply what I spent on this repair to putting in the new one if it old unit stopped working. No pressured pitches and felt they were honest. Would recommend this company.

Hannah Truxell

I purchased a Groupon for AC tune up, but also was having issues with my AC unit. I spoke with Ronnie on Saturday about scheduling during the week; he called the next day (within 24 hours) to schedule the appointment. He was very honest and courteous. His solution to my problem was low cost and less invasive than the alternative, which I appreciated tremendously. I was very satisfied with their services. Will be calling Airtech for all my heating and cooling needs!

Julie Hull

Horrible. They were contracted by my home warranty company, and apparently they treat customers with a home warranty worse than normal customers, at least I hope their other customers are treated better. They couldn't be treated worse. They missed their scheduled appointment time three times, and didn't show up until 9pm when I was told I would be the first call. After all that, the air conditioner stopped working after they left. I called them, and the technician who answered was very rude and stated he would not come back. Very poor customer service.

Samantha Woodlee

My mom and Dad used this service. Their A/C went out in the heat of June. Ronnie was very quick to respond. They replaced their old unit with a top brand for a fantastic price! We will be using them for ALL HVAC needs. Highly recommend Airtech Heating and Cooling Services!

N Briggs

I hired them for an inspection and cleaning of my furnace. The day after setting my appointment my heat went out, the unit only blew cold air. It was frezzing in my condo. I called and left a voicemail and started calling other vendors thinking there was no way they could come out earlier to fix my furnace. I got a call the same day informing me someone would be out the next morning. The whole time I worried I would need to replace my system that day. The tech came out and my system began working with no problems. He waited and checked to see if it would do the same thing it did the days before but with no luck. He explained that I had reset the system by turning it on and off again. He stated that he felt I should wait for it to do it again and then call to have it serviced without me resetting it. He also explained that there was no way for me to override any safety features as long as I didn't fool with the furnace itself, which was different than what I had been told by the previous Hvac company I used. I really appreciated that he didn't play a guessing game and just start fixing things that might not be broken. Finding an honest person in the service field is a blessing, but I was even more impressed to learn he was the owner. I expected to pay something since he came out. He stated no charge was incurred, that he was glad I had heat and they would be back out to do the cleaning. I wholeheartedly recommend this company as one with the highest of integrity, dependable and professional. They will be my preferred provider in the future. I immediately let my neighbor who is on my Condo board know that they are outstanding people whom we should work with for repairs in the future

Andrew Chang

We needed some vent installation for our new home in the laundry room and kitchen range oven hood. After just moving in we realized we didn't have these things and we reached out to some of the highest rated heating and air companies in the area. Ronnie was the first to respond and give us a quick appointment on a Saturday to boot! It's hard to leave work during the weekday and he accommodated us. They gave us a very reasonable price and they were quick to complete the job.

After a few days in the house we noticed that there was some small leaking in the ceiling. We called Ronnie and they came out immediately and fixed our leaking issue on the roof!

We've got his card pinned to our fridge and whenever we have an issue, we're always going to reach out to Airtech.

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