BUYER. BEWARE!!! Bought a NEW Central Heat and Air unit in July 5 2018! Paid $5500 … Less than 18 months one of their service guys damage my unit or it defected piece breaks after their servicing … Cost me $700 to come back out to replace compressor and wireing harness… Then less than year later another guy has to come out and recharge unit cause guy that replaced compressor leaves valve loose so it leaked a lot of the Freon out … Crooks!! I’ll never buy from them again just been a headache… DONT HAVE A SERVICE GUY OUT EACH YEAR TO CHECK YOUR UNIIT BECAUSE THEY WILL DAMAGE IT AND YOU WILL PAY TO FIX IT… Why have them come look at it to test it each year if nothing is wrong with unit?? Just change your AIR FILTER each 6months or every year what ever is recommended by manufacturer
Very fast and professional. I called at 8:00 Monday morning and they were at my house by10:00. They had my part in stock and arrived early to fix my air the next day.
Jim Hoose Is an outstanding technician. His tremendous experience and knowledge have been proven over the many years from the time I first met him when he was working at TNT Heating and Cooling through his long tenure at Big Sandy Heating & A/C Inc. There is simply no one that is any better. He is not only a supper employee but also a great person.
Professional and Courteous Service!!! Fair Pricing. They Even Texted Me,They Were On There Way, And Even The Service Technicians Name. 5’ Stars!!! ⭐️⭐️⭐️⭐️⭐️
lyon Kendrick
they give estimate then do the work. you will always find what they did is a lot less what you were charged for. rip off
Christopher T
BUYER. BEWARE!!!
Bought a NEW Central Heat and Air unit in July 5 2018! Paid $5500 … Less than 18 months one of their service guys damage my unit or it defected piece breaks after their servicing … Cost me $700 to come back out to replace compressor and wireing harness… Then less than year later another guy has to come out and recharge unit cause guy that replaced compressor leaves valve loose so it leaked a lot of the Freon out … Crooks!!
I’ll never buy from them again just been a headache… DONT HAVE A SERVICE GUY OUT EACH YEAR TO CHECK YOUR UNIIT BECAUSE THEY WILL DAMAGE IT AND YOU WILL PAY TO FIX IT… Why have them come look at it to test it each year if nothing is wrong with unit?? Just change your AIR FILTER each 6months or every year what ever is recommended by manufacturer
Jeffery Hampton
No complaints, everything went well. Five stars means Professional
Courteous, Knowledgeable, prompt, prepared. Thanks
David Paula Petrey
Very fast and professional. I called at 8:00 Monday morning and they were at my house by10:00. They had my part in stock and arrived early to fix my air the next day.
Mary E. Webb
Jim Hoose Is an outstanding technician. His tremendous experience and knowledge have been proven over the many years from the time I first met him when he was working at TNT Heating and Cooling through his long tenure at Big Sandy Heating & A/C Inc. There is simply no one that is any better. He is not only a supper employee but also a great person.
Allen Bolling
Professional and Courteous Service!!!
Fair Pricing.
They Even Texted Me,They Were On There Way,
And Even The Service Technicians Name.
5’ Stars!!!
⭐️⭐️⭐️⭐️⭐️
Robert Thompson
Great place. Great people. Have always done a great for me and my family! Seem to know their stuff. And, are always friendly!
J R Howe
No longer open on Saturday's!!! Doesn't help when that's the only day we have off to get our hvac worked on!!!!!
Cassie & Justin
Great place to get your heating and cooling needs
Shelby Newman
On time and professional. Extremely helpful, I would highly recommend