Comfort Air Technologies, LLC

Furnace broke down, sent request to Home Warranty at 0900 and the called back to see me today..New Years day. Doug very nice and knowledgeable , need parts no parts till probably Monday.👍 Well DOUG and parts showed up today, Furnace fixed. Home warranty worked out well and contractor. Nicole who set up second visit very cordial. Thank you all!

Comfort air technologies is top notch when it comes to HVAC. They pay great attention to detail, are professional, punctual and care about the customer. I recommend Comfort Air Technologies to anyone who needs their HVAC serviced or replaced.

My home warranty sent them twice in the past 2 years. Once to replace my furnace and again to replace my AC. Had the same gentleman both times and both times he was excellent, super courteous, and made sure the job was done right. Thanks again

We have not had the repairs done yet. We are scheduled to have the repairs done as soon as the parts come in. Devon was a very polite and professional person.

I'm a retired widow living with one of my grown daughters. Neither one of us really know much about furnaces, so when we were having heating issues with our Bryant at the end of last winter (it was blowing out cold air instead of warm), we called a local heating and air repair service. We were told within about 10-15 minutes that the problem was that the secondary heat exchanger was overheating and turning off, but the air was still blowing so that's why the air was cold. We were told we needed to replace that secondary heat exchanger, which would run us about $3,000 since we bought a top of line model. But the guy recommended to us that we instead just buy a new furnace, but get a more basic model this time, which would "only" cost about $8,000. Not knowing much about the subject, we needed some time to think about what we wanted to do. We took our time since we wouldn't be needing the furnace through the summer months, and talked to my other daughter and her husband, and they said they have a friend with a heating and air repair service and to let them have a look at it. Doug and his assistant drove all the way up from northern Kentucky to our house in central Ohio, and spent several hours testing out the system thoroughly. By the end of the day, they told us we were using the wrong air filter and it wasn't letting enough air through, which would cause the overheating (although it never overheated for them). They recommended buying cheaper air filters with a looser weave. We did what they recommended and here 2 weeks later, the furnace is again working perfectly, just like it should. Something so simple, but we didn't know! Someone with less scruples could have taken advantage of our ignorance and cost us a lot of money! But all it took was 2 guys who actually knew what they were doing and who weren't looking to take advantage of people! I'm so grateful there are still honest people in this world! I had to pay for the long distance service call (which took up their entire day!), but they literally saved me THOUSANDS of dollars! They were so nice, polite and professional, wore their face masks the whole time for our protection, and most importantly, figured out our problem without costing an arm and a leg! I still cannot imagine what the deal was with the first repair service, but I felt completely taken care of with the guys at Comfort Air. Thank you so much for everything!

Sincerely,
Mary Jo Alexander

Are tech was very thorough and knowledgeable. He was able to recognize two issues and fix them I did not try to sell us a brand new unit like someone from another company did. Very trustworthy and professional.

The comfort air tech was extremely nice and knowledgeable. He also noticed our hot water heater was leaking and called the office to put in a service call on that. He went the extra mile to take care of us

Nicole was awesome in the office and Devin and Kevin were great with the install!

Very knowledgeable and excellent communication with the technician. We used with our warranty company but will be using them for all of our HVAC needs. Excellent customer service.

Thank you Doug! Doug went above and beyond. Our system went down and Doug came late in the evening and got it up and running again. With the mid 90's for the next several days, we are very thankful for their great service.