KB Complete Plumbing, Heating, Cooling & Electrical Inc.

These guys are awesome and extremely professional! We only use KB Complete for all our HVAC, plumbing, and electrical needs for the past 10 years and will continue to do so. Highly recommended!!

Javon & Todd were wonderful, knowledgeable & kind. They did a good amount of troubleshooting to find the right solution rather than the easy solution. They have a great sense of humor about all the detective work needed. I would have them back every time.

Work was completed, however it was done in such a manner that it makes it very difficult to simply change the furnace air filter. Not only is it difficult the change the furnace filter, but in doing so, causes damages the dry wall. This was verified and confirmed by 2 agents of the company via on site visit who promised to fix it. However, after multiple follow up calls to the two agents who promised to fix the situation, I was then told that other people were in the process of fixing it. Further follow up up calls to the ‘other’ in office management who knew of the problem from the beginning, said he was going to fix it. But he never did. Even more follow up calls, I was finally received a voice mail essentially saying, “No, we’re not going to provide the clear & straight solution we said we would provide, too bad.” Further calls to them were not answered.

I called first thing Monday morning to request plumbing service in my kitchen! Within approximately two hours, Phillip arrived and went to work. He quickly reviewed the situation and had my kitchen sink back in service and I was able to get back to work! Thanks for saving the day!

I have used KB Complete several times. They are professional, friendly and very competent. I will continue to use them for my plumbing needs. My technician today was Kyle. He was very efficient and friendly.

I would put zero stars if possible. The technician was dishonest and completely wrong in the diagnosis and what he told me versus what he wrote down on an inflated estimate of $6k and nothing of what my system needed. The system was only 1.5 lbs low, (he stated it was bone dry) and the "leaks" were at 2 valves that were loose and easily hand tightened( he tried to fake other leaks be intentionally setting off his sniffer). He wrote down I needed an entirely new coil add 6lbs of refrigerant. He expressed that I was completely out of refrigerant and had multiple leaks. Still had the audacity to charge me $174 for "minor repairs" he did absolutely nothing.
I do not appreciate being lied to and fabricated faults to cost me thousands when it was just a simple charge and maintenance. Horrible experience would never recommend.

KB Complete is very professional and always makes sure the problem is fixed correctly before leaving. We have used them several times for various jobs and they have always done a great job. Highly recommend!

A few Ups and Downs with this Company sit me in the Middle of the Road with the Quality of their Services. However, some of their Employees are truly 5 Stars. Technician Zack Dehoff performed the Startup Process for my new AC Unit and did a System Cleaning and Check on my Furnace. He was so Kind, Professional, and Knowledgeable. He has a Great Spirit and Attitude that makes him a Good Fit for this Industry. Give this Young Man a Raise, he Represents this Business very well.

We were having problems with our shower dripping water and called KB Complete since we have a service contract with them. They were super nice and professional and sent a service tech out right away. Chris had done some other work for us in the past and was super insightful and very pleasant to deal with. Chris went above and beyond from start to finish last visit and this most recent visit today.

When you find a great service tech like Chris you better hang on to them and never let them leave. He is a valuable asset to your company! Chris is our go to service tech. Thank you KB Complete and Chris for your excellent customer service.

Very professional and knowledgeable service man. He took the time to explain the situation and what he could do. The problem was resolved and I give him full credit. I will use KB Complet in the future.