Thermo King Midwest

As Thermo King facilitates go, this one is slightly below average & quite busy. That said, everyone was very nice & my repair was completed within 2 hours.

Just a ripp off. We sent a truck there to fix APU unit. They spent 7 hours on diagnostics, charged $783.55 to tell that we need to spend $6500 to replace main board wire and more my apu just have a problem fuse . We just paid for diagnostics and left. i did my self now run my apu, please don,t go thermo king

Good service fair on repairs, made right on a situation that could of been bad. Pleased with outcome

I went in for service on 12-2-18 for my apu. After 7 hrs waiting mechanic found me and told me I was good to go. I fired up the apu and it worked. After driving 6 hours I stopped for the night and apu would not start. I checked into tk in savanah ga two days later, spent 7 hrs to have same unit fixed with same symptoms fixed again. Nice people in Indy but apparently didn’t know how to work on apu’s. Wouldn’t recommend your shop in the future.

Very nice place. A little deceiving to get to since the street they're on has a 10'10" low bridge. Fortunately they're located just before it. Both the service staff and my technician David were both cordial and professional.

This guys r really good & professional..I call after hours service they sent me out really professional Tec his name's "Paul", he help me out professionally also wash my engine..thank u PAUL.🙏👌

Truck has been here 24 hrs now. Was told by Aaron just now that even though it's first come first serve no appointments they take people waiting first. Told him if I would have know that I would have stayed with my truck. Now on my way there to wait and write more bad reviews to my normal papers and magazines that I write reviews for. It's sad this is my local dealer.

Bill is always breath taking but you get quality service.
QUALITY!!!!!! prefer to pay them once and it be right . Thermo king in Indianapolis has never had to fix the same thing twice.

Very expensive, and you have to stay in their shop while they fix your truck ( apu / refer), if u leave u lose your place in line . That's very weird . U have to stay there no matter how long it takes .

This is real thermo king I don’t give 5star bad service these employees they are professional poeple good customer service one time they overcharged me and I call the manager next following day and he reimburse me because I don’t want urgue service lead that night who was on duty I really recommend owner operators apu trailer unit service etc