Richardson Heating And Air Conditioning

I am so delighted with the quality of work Richardson Heating And Air Conditioning did. The two men who came were kind, courteous, considerate of my home, took the time to explain things to me if I had questions, and even helped me set up the new thermostat which took multiple tries to finally do. Thank you!

Benny was extremely professional and made sure that we understood what had happened and how our problem would be repaired. We are thankful that Richardson Heating And Air Conditioning is located nearby. Would strongly recommend anyone.

Benny and his crew did a commendable job doing an assessment, installing the system, updating vents per our request and examining the system for quality. They were prompt and professional. We are impressed with the experience.

The service was fast and completed to more than satisfactory. They completely enclosed my air handler closet. It was open to my attic and the walls were bare studs. When finished the entire closet was enclosed with walls and an insulated ceiling.They may have been a little more in cost but i believe the job was completed professionally.

Richardson Heating And Air Conditioning technicians are so friendly, kind and helpful. From calling to schedule an appointment to the time the technician leaves. It's always a positive experience. I highly recommend this company.

Shady business practices...called when the AC of our new house wasn’t working back in May, took 3 techs to properly diagnose issue in August. Each tech told me the previous one messed up and failed at recognizing the real issue (apparently tape wrapped around a leak) and I paid $700 unnecessarily only to need an entirely new unit. Office took 2-3 calls a day and weeks to follow up with any concerns. Incredibly unprofessional and had me write checks to a different “parent” company (Randall’s) that I can’t even find information on. Told me I paid half of what I did and I had to send copies of the cashed checks to them. My husband and I were both denied being able to speak to any owners. Do not use, incredibly unprofessional and shady. We ended up using Mchenry Heating & air who were incredibly timely, professional and replaced the unit for less than what Richardson quoted with a “discount” for all the unnecessary money spent and months we went without AC (while pregnant with two small children I may add). I am not one to needlessly write poor reviews, but feel others should be warned of the suspicious activity and poor professionalism this company has shown.

Called early Afternoon on a Sunday around noon to have thermostat installed expected a couple days to schedule. Talked to an employee on phone said it would be a few hours and would get done today. He said the employee working would finish the job he was working on and call. They said they would call 30 minutes before arriving! I’m still waiting for a call it’s 9:24pm. No phone calls for update last call I made I got hung up on! Thanks for your great service I just moved to the area!

Benny arrived sooner than I thought which allowed me to get to work sooner.He was competent, quick, identified the problem within minutes and was done in less than 60 minutes from A to Z.Didn't charge me for anything other than the part and the service call.Proudly recommended!!