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D & D Comfort Inc. Heating and Air Conditioning Reviews - 68

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rick Greene

We were having our basement finished and needed ductwork run. Decided to replace our furnace and A/C unit at the same time due to age (20 yrs). We had a great experience with D&D Comfort before, so we hired them to do this work. Dave gave us a fair price, great equipment, very professional installation of ductwork & equipment. The quality of work is impeccable. All duct runs and pipes level, straight, meticulously done. Hats off to Dave and the the team at D&D. Good old fashioned customer service, very rare to see these days.

Sarah Schneider

Our humidifier was leaking. Dan came out right away the next morning and did a complete cleaning and found the leak. He was friendly and professional and we have now already scheduled our AC cleaning/preventative maintenance for May! We Will definitely use this company for any future services!

Brian Quinn

My AC went out overnight and I woke up to a very warm house. This morning I called D&D Comfort around 7:30am and talked to Dave. Dave was great, he asked what was going on with my AC and after a brief conversation, Dave said he will send a technician to my house to take a look. The service technician, Dan, was at my house within the hour. Dan was great, he diagnosed and fixed the issue within 30 minutes. Great response time, great service and would highly recommend D&D Comfort to any of my friends and family!! Thanks Dave and Dan!!

S Denise

We have had D & D come out to us twice. Once to fix our AC that stopped working and a second time to do some maintenance on our HVAC. The team has been VERY responsive, showed up promptly and even same day for our AC!! We are working on getting a new furnace and the team has been great to work with and very fair on pricing to ensure we are warm and safe this winter. We will always refer and use D & D for their excellent and thorough customer service

Tim Trakes

Dave and company are great people who do great work! Replaced my AC last year and maintenances my furnace yearly. They are honest and always available to answer any questions I have. Thanks Dave!

Baden Powell

I have been using D&D Comfort for over 7 years. Dave Dillon is so awesome. He is very trustworthy and looking to make a relationship and not just a quick buck. When he diagnoses your issue, he explains it to you in a way that is easy to understand and not a lot of technical jargon. He is very thorough and neat. You can't even tell he was there. In the 7 years I have had D&D work take care of the following in my residence: Heater repair, added a whole house humidifier, added a germ guard UV device to blower exchange, new water heater and this weekend a new A/C Unit. He is very affordable and reliable. I will not use anyone else.

Rusty Ayers

We chose D & D because of the many positive reviews on one of the local Facebook pages. Dave is friendly, professional and responsive. He gave us the bad news we expected -- we had to replace our entire central a/c unit -- but I'm confident he gave us the best unit for the lowest price. He definitely is personally invested in making his customers happy, and it shows. We're moving out of this house, but we'll absolutely use him again at our new place.

Edward Lopez

Recently purchased a house in Huntley, IL and not even a full 2 weeks later, my AC stopped working. I checked for recommendation from our local FB neighborhood page and D&D Comfort was one of the recommendations. I called and received a response within an hour (on a Saturday). Dan called me and said he can be here in an 15 minutes. Got here, explained the problem (capacitor), and fixed it within 10 minutes. Given all the expenses of purchasing a new home, he called the owner Dave, who I spoke to over the phone. He welcomed me to the neighborhood and was able to work out the finances. Needless to say, I will be using them for all my Heating and Air Conditioning needs! Great Guys!

Ryan Kunde

D & D Comfort serviced our A/C system. Their technician Ryan was efficient and knowledgeable. I appreciate that he thoroughly explained and showed me the issue we were running into. Problem solved, thanks D & D Comfort

Dawn Zemke

We had a great experience with D&D. From the first phone call they were friendly and helpful. Dan performed the routine maintenance we needed and answered all our questions knowledgeably. They are definitely our new go-to HVAC company. We highly recommend.

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