American Family Heating and Air Conditioning

Tim and American Family have been so easy to work with. They make the best effort to be available when we have needed assistance and will help us to get a new furnace now that we finally need it. Honest and trustworthy - happy to have found this service company.

Tim and American Family replaced the HVAC in my Chicago apartment. Their pricing was reasonable, communication was excellent, and installation was fast and professional. New system works great!

American family heating and air-conditioning set the standard when it comes to professionalism. I had an issue with my furnace and it was 57 degrees in my house. I spoke to a gentleman named Tim who was polite and courteous. They were out to my home the same day and checked th basics and were able to get my furnace back in action. No trying to sell you extra stuff or overcharging. Very fairly priced and honest guys to deal with. I was very impressed with the service I received. They definitely exceeded my expectation. I will continue to use them and definitely recommend them to all my friends and family. 5 stars to Tim and the crew at American Family!

Tim came out for an estimate and refilled my ac that had a slow leak . At that time he hooked up the ac thermostat after the painter unhooked. I was very impressed with him. Down to earth, friendly and knowledgeable. I had 3 quotes and his was the best price. I went with him for price and personality. I had to call and ask him a question after only knowing him a day due to the painter again and he guided my husband how to hook up. I highly recommend American Family Heating & AC.

Jesse was great! Very professional, explained how to use our new humidifier and was very efficient!

Outstanding Company
Had 4 quotes to replace my existing heating and air conditioner. I chose to go with American Family Heating and Air because of price, the labor warranty and dealing directly with Tim, the owner. Tim and his crew answered all my questions before and during the install, did a great job installing, then made sure the entire work area was clean when finished. Tim also went above and beyond with a couple things making the entire purchase worth every penny.
I highly recommend American Family Heating and Air for your next HVAC repair or installation.

Jesse did a great job finding the problem and fortunately solving it in the least expensive way - would not hesitate to use again

American Family has been my only HVAC provider for the past 12 plus years.

They treat each call with special concern. I’ve never had to recall them.

They offer top name equipment installed by their up-to-date and highly qualified service personnel.

I no longer price shop as I am completely comfortable that American Family is giving me the best possible price.

Good products coupled with fast reliable quality service.

Our air conditioning quit on a Sunday evening. I called All American and was really surprised not to hear an answering machine!
We talked and Tim(?) gave me several suggestions. I asked about scheduling a service call as it was hottt! He offered to come out at 7 a.m. and I was so grateful!
Every serviceman who has ever been here has made an attempt at selling a new system. Tim didn’t do that. He found the problem quickly and fixed it.
We were very pleased with the service!

This company was recommended to us by a friend who has also used them for years. The first time they bailed us out was in the summer when we had a problem with our air conditioner. They responded quickly to our call and stayed true to their time and financial estimate. Extremely professional but also very kind. We again used their service recently when we woke up to find our furnace had gone out. Again, they were able to come out immediately even though it was a weekend and fixed the problem for a VERY fair price. They don't have that "repair guy" feel, just hard working decent, intelligent people. I have told everyone I know to give this business a call when they need this type of service.