Perfect Temperature Control

Fast service! Company sent someone early afternoon on the day of my call and did the maintenance. Very happy with service, as usual with PTC. Very friendly serviceman.

The technician was very nice. He was not able to disassemble my Aprilaire humidifier to check on the filter. He left it the way he found it and said it's probably okay. His inspection of the rest of the furnace was fine.

We found water on our basement floor. A repair technician was sent in a very timely manner. Tyler was very thorough in identifying that the problem was the humidifier. Problem solved!

We did not have a good experience. We made the service call because our second floor A/C wasn’t working. We had only recently moved to the home. The technician came out and explained there were a couple switches in the attic that needed turned on. But even after being turned on, it was not working properly. The technician tried to leave at that point claiming he didn’t have time to actually figure out what was wrong. We were eventually able to convince him to take another look but all he said was he didn’t know what was wrong and didn’t have time to look into further- an excuse to come out and charge for another service call. He then insisted one of the three units needed Freon and charged us $365 to put in a pound of Freon. I’ve spoken to several professionals who claim that is way too expensive. We are now out almost $500 all in and the original problem is not even diagnosed, let alone fixed.

Two thumbs-up. After having the guy who installed my boiler out twice and replace parts (that may not have even been broken) Vito was able to trouble shoot and figure out that my problem was actually with my old gas meter from People's Gas. Vito even spoke with People's Gas who came out and ended-up replacing it. Afterwards they followed-up with me to make sure the problem remained solved. Ziggy and Vito make a great team.

I had a great experience with Perfect Temperature Control. I was referred by a friend after having a repetitive problem that was left unsolved by another company. The customer service over-the-phone was clear and made things feel simple and less overwhelming for me. Mike, the technician, was kind and actually seemed to really care that he fix my problem. The problem involved a loud, intrusive noise in the duct work. Although the problem didn't have the clearest solution, Mike went the extra mile and did everything he could do to stop the noise so that I could sleep through the night. It was clear to me that he knew what he was doing and had excessive professional knowledge and skill. I am very appreciative for Mike's help and Perfect Temperature Controls overall service.

Was charged basically 400$ for a 15 minute job and a 10$ part, the ac doesnt work below 75° still, also while he was filling out the report he charged another 80$ for the time it took him to write it up in his car. Very disappointed with this company (also let alot of my freon out as there wasnt condensation in this certaon spot before while they charge 300 per pound) not happy with this company at all waste of money

Thank Heaven for Kevin!
I got a call earlier today from Perfect Temp telling me that there was a tech in my area. His name was Kevin and as he is their "go to" tech for the Mitsubishi split systems, could he come by this afternoon.

Thank heaven for Kevin! Knowledgeable, efficient and polite, he deftly identified and corrected layer after layer of "causes" for my problem and although we will have to wait for the autumn to fix it completely, I have cool air and a plan.

Thank you Kevin and everyone at PTC

Joe was on time, professional and kind. He ensured everything was working properly prior to leaving and took the time to show me what was done. He was great.

We’ve been using Perfect Temp for a while to keep things consistent re our HVAC. We’ve been 100% happy with them. They’re fair, and professional and we plan to continue to stick with them.