GP Systems

The technician came to my house for days after I called( granted Monday was Labor Day) turns out the electrical contactor on my AC unit was bad. I asked how much the part would be so he went to his van and called somebody came back and said the part was less than $100 and roughly an hour of labor(which was less). Just got my bill and damn near $500 and $340 just for labor then a $20 gas charge (when I’m in town local) and a service fee of $98. This place is a rip off in a scam please do yourself a favor and find somebody ANYBODY ELSE!!!

We were very impressed with GP Systems. From their clerical staff to their service technician, they were top notch. They responded quickly to our service needs and provided accurate and timely services. Rebecca communicated very well with us on when the service technician would be out. We have an oil burning furnace and Joe went above and beyond to to not only fix the problem, but set us up for our furnace to run better in the future. As a petite woman, I’m use to men being condescending when they do this type of work. Joe was far from that. He explained what he was doing and was extremely respectful. I can’t say enough about the service, care, and knowledge they have. We were also told they were going to be more expensive than most which wasn’t the case. Their fees were very reasonable for the work they did. Thank you for your great service!

We had an issue with our furnace that was in no way the fault of GP Systems. Our furnace was installed with our home construction and had issues that were entirely the fault of the manufacturer. GP always came out immediately when we called and worked tirelessly to correct the problem. We are so grateful we went with GP Systems, as this problem may not have been handled so professionally and honestly by other installers. As the homeowner, we were caught in the middle between the manufacturer and the installer to correct the issue and we can't say enough positive things about how GP Systems handled the situation. Based on our experience, we highly recommend GP Systems for their owners, employees and commitment to customer service.

Tony and his team installed an AC system in our small shop. Tony was very attentive to our needs working out multiple options to give us the best system for our unusual requirements. During the install his team were very accommodating, they were very professional and did not disrupt the flow of the shop. We have a clean facility and have to keep dust down for coating and film installation. When making cuts in the drywall they did so with a shop vac right at the cutting blade. Fantastic attention to detail and the system works great. Very happy with the experience.

My AC unit quit working today July 3. Called around to 8 different places, and nobody could get to my house till Friday July 5 or next week. The owner Tony was out to my house in a few hours and got me back up and running. Would definitely recommend and will use in the future. Thanks!!

AC went out last night( Fri 7/19/19). I called GP Systems at 8:11pm, Technichan was leaving my house at 9:10pm after replacing a part. Very knowledgeable and prompt. First people I ever call with HVAC issues and highly recommend them.

Contracted with company to purchase and install Kohler 20 kw generator.

I confirmed with them twice that the initial start date (date of service) paperwork was filled out and submitted to Kohler. I was questioning them because the owner's manual I received had a paper triplicate form which states it needs to be filled out by the dealer and submitted. I was assured it was submitted electronically by GP Systems.

What's the big deal? Well my generator has 9 months less warranty coverage because according to Kohler, its warranty period began when it left their factory (December 2011) since the official install date (August 2012) was never submitted.

I've contacted GP Systems a year ago about a small issue I was having and Tony never responded. Perhaps it was due to this error. I have since contacted another company to perform service, and just found out today about my warranty issue. I spoke with Bill about this, and he stated he will get back to me. If he does I will update this review - I'm not holding my breath.

We found our AC was not working just one day before it was supposed to be HOT. I placed a call first thing on Monday morning and a technician was at our house by 9:30. He had the part on his truck and had us rocking and rolling in no time. Thanks!

GP systems is an incredibly customer oriented company. They were willing to respond same day in a storm to my call regarding my HVAC. I could not be more impressed!

We have tried several people in town for out boiler system, and when we found the team at GP Systems, we stopped looking. They are honest and fair and they do the job right the first time.