Hayes Mechanical

Hayes Mechanical came to our rescue this past winter. With the below 30 degree weather our 300 unit residential building when a 6" pipe busted in our basement flooding it with about 7' of water. They help restore our boiler system, sewage pumps and all the mechanicals in our basement. OUTSTANDING WORK!!

If I could give NEGATIVE 5 stars I would. This Company Is Terrible with who they hire they need to be more careful on the kind of people they hire to drive there vans! At 9:01 AM On 2/23/22 As I was driving on a construction site on 22nd in Broadview, IL there is a lane where its one car goes while the other waits when it came to my turn he stepped on it even though he had to wait until I went and he almost crashed into me and into the car in the front because he did not want to stop, driving crazy could have caused an accident. LICENSE PLATE # 2906183B. I hope the company takes action on the driver because that was very unethical and very uncalled for. Driving like a crazy person is dangerous for everyone. Terrible experience.

We had an emergency situation in our building with 4 units last night (Dec 23,2022), where all of us were having water come up from our basement drain from the sewage line. We had a clogged pipe that needed to be rodded. I want to thank Bill for coming out to us on Woodlawn in New Lenox, IL so quickly and during this crazy cold weather we’ve had AT NIGHT! Bill was unbelievably helpful and so kind even though he had to leave his house where he had family over to come assist us! We weren’t sure if we were going to even get someone out within the day or a couple days later, but Bill came through! 5 stars for this man! Thank you so much again!! Our whole building appreciates you so much!!

We used Hayes to replace the very old, bit, bulky boiler in our church. This was a commercial job. They were wonderful to work with from the first contact where we had them look at our system and provide an estimate all the way thru to the end of the project. Ryan was fantastic in terms of helping us obtain reimbursements that were available thru several sources saving us unexpected money. He did all the work so we didn't have to fill out the paperwork. Communicating with the Hayes team was excellent. They showed up at 7 am every day just as they said. This mattered because we had to meet them to let them in the building. They were respectful, professional and just nice people. The commercial boiler they recommended was high efficiency and they could answer all of our questions. They finished the job within 2 weeks just as they said they would even though there were some additional issues with pipes that came up. I also really liked that they had a person pick up the old pipes and recycle/sell them as opposed to having them sit in the alley or get disposed of in a dump somewhere. The price they quoted was the price we paid. I cannot recommend them enough for commercial jobs. We had other quotes but valued the extra hands-on attention we thought Hayes would provide and they did not disappoint. Highly recommend them.

My mechanic, Ed, was super helpful and thorough with his work. He took the time during diagnosis to explain to me exactly what was going on despite my limited knowledge of AC systems. He was very patient afterwards as well to explain to me how the system works overall.

Both Ed, and the service manager, Kevin, were also excellent in assisting me with my home warranty company to call and get approval for repairs as they were reimbursing me for my work with Hayes. There were long wait times, and conversations Kevin had on his own, likely totaling an extra hour of support, which him and Ed both did very willingly and without any frustration. It was much appreciated. Highly recommend!

The piping that connects my condo building's central air conditioner with my apartment started leaking in July, and the building engineer recommended asking Hayes Mechanical to fix the leak. We did so. A Hayes technician came and was able to deal with the problem in something like 30 or 45 minutes. So far so good. The problem is, five weeks later we received a $331 bill for "labor and consumables." I objected, asking for a breakdown. According to the e-mail I got from Hayes, the technician claimed he'd been in the apartment for an hour and a half (he hadn't). Because my partner (who’d contacted Hayes) inexplicably hadn't asked for a cost estimate, I felt I had no choice but to pay.

The lesson: while Hayes may do good work, they will charge you a small fortune for doing so, even if that requires lying about the time required. If you use their services, demand a cost estimate in writing before they start.

They were terrible! I needed an estimate for my air conditioning unit. They sent someone out, and then I am nearly positive they forgot to contact me regarding an estimate I had to call them at least 5 times (I should have realized then to not use them). They told me I needed new trays and gave me the cost of $900 for the work and that they would have to cut open the ceiling and that I would need to hire someone to drywall after they finished the work. The day before they are supposed to come do the work, they call me and ask if the wall was opened up for them to do the work., no it wasn't opened up because you never told me to have it opened up! Also, they never sent me a formal quote with the details and such. I would say this was the most unprofessional company I have ever worked with.

Then I had a new company come out and they fixed the problem in 30 minutes for $200. Interesting... if you are looking for a mechanical company, I would use maximum.

Had several (4 or 5) very good experiences with them for servicing my properties. To be honest, kind of surprised to see the two reviews below that follow the same format and conveniently suggest another company by name. But in my years dealing with them, I've found their quotes were always reasonable, they were always very professional, and timely, and the work was solid. Would recommend

I wouldn’t even recommend this company to my enemy. This is the worst company I have ever worked with. They charged my grandmother $450 for a furnace check!!! No exaggeration!! NO WORK... ABSOLUTELY NO WORK was done. The note on the account only states what the technician found and what needs to be done. They never got back to her about parts that she needed nor did they fix the furnace. Definitely would NOT recommend. Please save yourself the frustration.

Hayes Mechanical was the winning bidder on a mechanical preventative maintenance contract for several schools at which I work. They respond to our service calls very quickly and quote reasonable prices on work. They also make sure to have the same service technician work at each school when possible, so the technician can build a working knowledge of how the systems function and historical issues each system has experienced. We love working with Hayes.