The service from Atomic is consistently excellent. From scheduling an appointment to the service/repair technician, they are truly "experts" in what they do. Scheduling, unlike many service companies, seems to really work with you to get a service person out as soon as possible. The technician who has consistently worked with us is named Rich, and he is wonderful. He knows our building, he knows our specific units, and he knows the machines he services inside and out. His approach to a service call is "doing what needs to be done until the problem is diagnosed and a solution is in place." It's never a lot a fun when the HVAC unit isn't working problem....and there is never a good time for it to happen. But I can count on Mary at Atomatic to get Rich out to us asap, and then I know that Rich has the expertise to get us up and running. I can't recommend the service aspect of Atomic highly enough.
Over 12 years following installation of our HVAC, we have used Atomatic for maintenance and service and have been 100% pleased. The quality of the people from Atomatic are excellent which gives you great confidence in the service. We feel fortunate to have them to serve our HVAC units and will continue to use them and recommend them.
Ivan was absolutely awesome throughout our furnace and AC installation. Felt comfortable having him do the install as he was very knowledgeable and friendly throughout the whole process. My wife was pregnant in the winter when our furnace broke, Ivan took care of us immediately!
Joe did an excellent job in explaining our alternatives as well as identifying possible issues that we were facing with our HVAC system. He was very thorough and very professional in answering our questions and addressing our concerns. We recommend Atomatic to others anytime someone is looking for HVAC work.
I called Atomatic Mechanical in an emergency. My A/C went out just as temperatures were about to hit the high 90s. Not only were they extremely responsive, their technician was incredibly professional and completed the job same day. I was impressed by the quality customer service and repair. I will definitely use them again!
I have used eight atomatic in my condo in the city for over 15 years. We have complicated units in the building, and they are the only ones able to service them properly. They have always been on time, and fixed the issues immediately. Over the years, I have learned to trust them. Recently, had a minor miscommunication about the service, but they were able to step up right away, and work with me to find a happy solution for all parties. I was very impressed, and they were easy to get a hold of it and responded by email right away, and fix the issue in a matter of hours. Very professional and respectable. Highly recommended.
Setting up a appointment was very easy and the girl there was very friendly. The tech that came to house Joe, was very helpful and nice. Very happy with the service we get from Atomatic so far. Definitely refer others to them.
Last Saturday night, my furnace took its last breath. Sunday morning, I had a tech (Ivan) and a new furnace installed Monday morning, first thing. My install tech (Ernesto) did a fabulous job, wore his PPE and wiped down everything he touched with disinfectant.
Granted, business are slow at this time, but this is how Atomatic runs. They will bend over backwards to get the job done without raking you over the coals on pricing.
A/C season is upon us and they'll be back to due an inspection when the weather is a bit warmer. If the A/C needs replacement, they'll have the job, as well.
I'm happy to recommend Atomatic. They have been servicing my furnaces and air conditioners for many years. They are honest and efficient as well as very pleasant to deal with. They gave earned my complete loyalty.
We have used Atomatic for several years for both maintenance and replacement of our HVAC equipment. The associates are professional and they are honest in their evaluation of the condition of your furnace and air conditioning system. They make you aware of potential problems that you may face in the future due to the age of your HVAC systems and they give you possible options for moving forward. The service techs are clean and careful to pick up after themselves. I highly recommend Atomatic to anyone with HVAC issues or just looking for a reputable company to perform maintenance on their existing systems.
Joel Fink
The service from Atomic is consistently excellent. From scheduling an appointment to the service/repair technician, they are truly "experts" in what they do. Scheduling, unlike many service companies, seems to really work with you to get a service person out as soon as possible. The technician who has consistently worked with us is named Rich, and he is wonderful. He knows our building, he knows our specific units, and he knows the machines he services inside and out. His approach to a service call is "doing what needs to be done until the problem is diagnosed and a solution is in place." It's never a lot a fun when the HVAC unit isn't working problem....and there is never a good time for it to happen. But I can count on Mary at Atomatic to get Rich out to us asap, and then I know that Rich has the expertise to get us up and running. I can't recommend the service aspect of Atomic highly enough.
Donald Utroska
Over 12 years following installation of our HVAC, we have used Atomatic for maintenance and service and have been 100% pleased. The quality of the people from Atomatic are excellent which gives you great confidence in the service.
We feel fortunate to have them to serve our HVAC units and will continue to use them and recommend them.
Matt Fiordirosa
Ivan was absolutely awesome throughout our furnace and AC installation. Felt comfortable having him do the install as he was very knowledgeable and friendly throughout the whole process. My wife was pregnant in the winter when our furnace broke, Ivan took care of us immediately!
Scott Annes
Joe did an excellent job in explaining our alternatives as well as identifying possible issues that we were facing with our HVAC system. He was very thorough and very professional in answering our questions and addressing our concerns. We recommend Atomatic to others anytime someone is looking for HVAC work.
Ellen Bush
I called Atomatic Mechanical in an emergency. My A/C went out just as temperatures were about to hit the high 90s. Not only were they extremely responsive, their technician was incredibly professional and completed the job same day. I was impressed by the quality customer service and repair. I will definitely use them again!
Michael Rechitsky
I have used eight atomatic in my condo in the city for over 15 years. We have complicated units in the building, and they are the only ones able to service them properly. They have always been on time, and fixed the issues immediately. Over the years, I have learned to trust them. Recently, had a minor miscommunication about the service, but they were able to step up right away, and work with me to find a happy solution for all parties. I was very impressed, and they were easy to get a hold of it and responded by email right away, and fix the issue in a matter of hours. Very professional and respectable. Highly recommended.
Crazy Eights
Setting up a appointment was very easy and the girl there was very friendly. The tech that came to house Joe, was very helpful and nice. Very happy with the service we get from Atomatic so far. Definitely refer others to them.
nancey hoday
Last Saturday night, my furnace took its last breath. Sunday morning, I had a tech (Ivan) and a new furnace installed Monday morning, first thing. My install tech (Ernesto) did a fabulous job, wore his PPE and wiped down everything he touched with disinfectant.
Granted, business are slow at this time, but this is how Atomatic runs. They will bend over backwards to get the job done without raking you over the coals on pricing.
A/C season is upon us and they'll be back to due an inspection when the weather is a bit warmer. If the A/C needs replacement, they'll have the job, as well.
Nancy Colbentson
I'm happy to recommend Atomatic. They have been servicing my furnaces and air conditioners for many years. They are honest and efficient as well as very pleasant to deal with. They gave earned my complete loyalty.
NE14Stampin
We have used Atomatic for several years for both maintenance and replacement of our HVAC equipment. The associates are professional and they are honest in their evaluation of the condition of your furnace and air conditioning system. They make you aware of potential problems that you may face in the future due to the age of your HVAC systems and they give you possible options for moving forward. The service techs are clean and careful to pick up after themselves. I highly recommend Atomatic to anyone with HVAC issues or just looking for a reputable company to perform maintenance on their existing systems.