Search

Amenities

    Integrity Heating & Air LLC Reviews - 38

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    K J

    Had my AC unit freezing up lately and they were able to squeeze me into a same day appointment. Doris, the office gal who scheduled the appointment, was very personable and easy to deal with and the tech who came (Thomas) was very knowledgeable and was able to diagnose and fix the problem today so I don't have to melt in this heat! Very satisfied.

    megan jones

    Loved the upbeat answer I got when I called, Doris was a great help and was on top of getting a tech out to me quick! Thomas showed up and was amazing, gave me a estimate, nothing hidden Ed and explained to me what needed Fixed vs. estimate on a whole new unit. Overly pleased and will be using them for all my heating and cooling needs!

    John

    Our family has been working with this fine company for many years. They are very honest and fair. They have the knowledge and experience to help you with all your heating and cooling needs and are very reasonable with pricing! Great Service! Highly recommended!

    Kimberly Aldrich

    They came in and repaired my AC quicker than my original company could. Great and fast service. I would recommend to anyone.

    Gary Gray

    Bought my new house in which Integrity had installed the heating and cooling system. They helped me extendtextend warranty from five to 10 years on the air conditioning system. And they've given me good service since I bought the home in 2013.

    Craig Halverson

    My wife and I chose to use Integrity to install a new HVAC in our Nampa home because of the very good bid price. Everything that was performed by Integrity, from the bid to the finished install, was of the highest professionalism and courtesy. Thomas and Brent were very competent and friendly throughout the whole install process. We highly recommend using Integrity Heating And Air LLC. for your next HVAC install!!

    Laura Skadberg

    Thank you Adam for coming over on a Sunday and repairing our A/C.
    He was here shortly after we called and the repair was done quickly and professionally.
    Thank you again.

    Rampart Property Management

    As a property management company we take care of numerous homes that require regular maintenance and repairs of the HVAC systems. We can count on Integrity Heating and Air to take care of these systems. One call gets them out thereto take care of the the issue. . They have always been quick to respond to an emergency, on time for scheduled appointments, and take care of the problem the first time without any return trips. The prices are very competive. Very happy with their staff and will continue to use this company for all our HVAC needs. You will want to try Integrity first before calling anyone else. Trust me.

    Stephanie’s Scentsy

    Jordan is great and ken is very knowledgeable about his work. I am very pleased with my service they are prompt and courteous. Had my runs replaced which did wonders for my heating this winter and my bill!! Always a plus! Thanks Integrity!

    Dirck Copeland

    This is a serious issue of our heating system installed by Integrity Heating and Air. After being in our home for 3 years, my wife and I decided to have our heating system checked for proper operation. My wife has a friend who works for a heating and air conditioning company in Nampa so we decide to have them come out and look at our furnace because it had not been checked since the initial construction. After checking the system, they informed us they would need to shut the system down because it was emitting enough carbon dioxide to be a hazard and could no longer be used without some serious repair. They explained that the gas setting on the incoming regulator was set at 8 which was more than double what it should be and had burned holes in the chambers and allowing harmful fumes into the home. The technician who discovered this had been in the business for over twenty years and said in all the years, he had only seen this one other time. I asked him the likelihood of this becoming out of adjustment after the initial installation and he said that was very unlikely, meaning it was most likely installed this way or was never checked during the initial installation and was set this was from the factory. The technician also said a proper installation technician should have made this check and it should have been caught during the initial installation. Integrity Heating and Air from Nampa performed the initial installation. I called them and asked them about the issue and they said the manifold has a lifetime warranty but the extra cost above and beyond the manifold would be so cost prohibitive to just replace the manifold, we would need to install a new furnace. Of course we did not have them install a new one, they didn’t install it correctly the first time, how can we trust them a second time. This was over $3000 out of our pocket after only living in the home for three years, when we should have had 15 to 20 years of service from the original furnace. The subcontractor for the HVAC during the initial construction was Integrity Heating and Air from Nampa and I will be giving them a “F” rating on the Better Business Bureau website.

    Add Review

    Cleanliness
    Comfort
    Staff
    Facilities
    Your Score
    Click here or drop files to upload