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    A & B Heating and Cooling LLc Reviews - 46

    4.6
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Susie Baucom

    I scheduled a furnace tune-up through my home warranty and A&B scheduled me immediately for the next day. I had to reschedule and they did not have a problem with that. Technician Mitch arrived early to my appointment window but contacted me prior to make sure it's ok. He was knowledgeable, respectful and professional. I would definitely use this company again.

    lourdes esparza

    Mitch, Marco and all the other techs were great, very professional, great communication, did a fantastic job with our new Heating unit and duct work, I would highly recommend A & B Heating and Cooling for your AC and Heating services.

    Dkn

    Mitch was very knowledgeable and professional. He again diagnosed the problem quickly with the A/C unit, but, instead of moving forward with what I had given the ok for, they replaced the entire unit and it took so long to fix it that we didn't need it until the following summer, then we found out they installed it incorrectly and it leaked water all over in the duct work and ruined the ducting which separated from the A/C unit. So for months we had cold air blowing into the crawl space of our house. It took them weeks to come look at the problem and months to come fix it. I had to contact them multiple times to remind them that they needed to fix the duct work. Their communication is terrible and the workers don't communicate with the office staff or visa versa. Find another company unless you want months of headaches and stress, not to mention high energy bill. Oh, yeah, and the amount of time waiting for them to show up or to have them call and reschedule multiple times at the last minute.

    David A. Jones

    Thanks for being timely and efficient. Mitchell the tec was professional, friendly, and knowledgeable. I highly recommend this company. Winter is coming, and I’m glad I had the ability to make sure my heater is ready! Got to love supporting small business, the blood line of America.

    April

    My air conditioner has been inconsistent lately. Sometimes it works great, and other times it doesn’t work at all. During a time that it was working great, I scheduled a tuneup, to see if it would help the problem. Little did I know, it would quit working again the morning of my appointment. I called their office to let them know, and they said their technician would do the tuneup and would let me know if I needed to submit another work request (I use a home warranty company- so it can be tricky).

    Ian arrived on time and exceeded all of my expectations. Now, I don’t know what is involved in a tuneup- but he definitely went above and beyond what was required. He cut back the weeds from my A/C unit, thoroughly cleaned it out using an air compressor, troubleshot a water pooling issue with the condenser- that involved climbing under my house, and even replaced my filters. Once complete, he came inside to test the temperature of the vents. Ian was prompt, polite and professional. The office staff was incredible too! They have great personalities and a sweet system used for scheduling and invoicing. Sounds weird I know, but you will have to try them to find out. I highly recommend using them for all of your heating and cooling needs!

    Sharon Kerbow

    A & B did an excellent job installing a new air conditioning unit. We have used them several times for various jobs at our home and they have always been awesome. We had a maintenance plan with another company for years, and after having two very bad experiences, where we needed to get a second opinion before spending thousands of dollar, we switched companies. A&B is excellent and we highly recommend them.

    Brenda Herrington

    I was told by another company that I needed 1800.00 dollars worth of work on my A/C. After getting another opinion from A&B I saved money. I would like to thank Mitchell, the young man that came to my home and did a thorough inspection of my system and saved me a lot of money!!!! Mitchell was professional, helpful and went above and beyond what he needed to do. He is an asset to this company. Thank you Mitchell for your help and the extra time you took to help us.

    Denise Williams

    I originally had them come out to service my furnace and air-conditioning system of the home I recently bought that was only three years old. I had noticed I had problems with a couple of the vents in my house that produced no airflow and a few other issues.
    He crawled under the house and found out that I had a twisted and ripped corrugated duct tube that was leading to the two vents that I was having trouble with. He put in a service request for me and also did a great job in cleaning and testing my system and recommending what else I should do.
    Very professional, on time and great customer service.

    Will Martin

    A&B sent Mitchell out to service our AC. Two other companies had said it was unfixable.
    Mitchell spent a little time working with and now and it works like a charm. Mitchell was personable and professional. The price was very fair. Great job!

    Lynn Borud

    We had an excellent experience with Mitchell Cowdrey! Our old a/c unit needed a tuneup. Mitchell walked us through our system explaining each step. Serviced and cleaned thoroughly, we now have a system running smoothly. Professional, courteous and clean!

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