Idaho Geothermal, LLC

Is it possible to give NO stars? I've never been so disappointed in a company. We had called Idaho Geothermal ONE MONTH prior to moving to Idaho to let them know that we were ready to drop about $15K for their company to receive their services. ONE MONTH. That should leave plenty of time for them to coordinate having a system installed at our home the week after closing. We went back and forth with a guy named Brian who kept say he MAY be able to make it out to our house when we got here....MAY be able to?! We are ready to give your company a good amount of money, pretty much without a consultation, and you MAY be able to make it out to our house?! We've lived in our house for almost a month now and have yet to get a visit, call, inquiry, NADA.

We should have NOT been the ones to initiate all the phone calls. By now, we should have a system installed....but we are DONE with this company and will move onto the next.

POOR customer service. POOR coordination.

I called Idaho Geothermal and spoke to Brian per my neighbor's recommendation. Brian spent over 20 minutes explaining how geothermal works and what we needed for our home. He knew that the manufacturer was replacing our faulty unit, and the original contractor was installing it, yet he spent all this time with me making sure that we were well informed. I was so impressed and appreciative, that I will highly recommend them to anyone contemplating Geo Thermal. My neighbor has had them for years and said there is not anyone better out there. Thank you Brian and Jason for going above and beyond even when you are not going to install my particular unit.

Don't let the others in the valley fool you, there is only one company that really knows what their stuff when it comes to geothermal/radient heating heat pump systems. The competition will have someone from a plumbing supply store design your system since they have no idea what they are doing. Jason the owner personally designs each system and is intimately involved in the installation and looking term success of your system. Make no mistake, Jason's passion, education, and experience make Idaho Geothermal superior!

super awesome service, they were out at my house super quick and our service was phenomenal. Mike is a super good guy who got right to the point and helped explain to my and my fiancé exactly what was going on and how to prevent it from happening again. i rate 5 stars and best service i have had since we moved here

Mike did a great job on our seasonal maintenance, even explaining anything we had questions about.

I highly recommend Idaho Geothermal. They installed a WaterFurnace Ground loop heat pump for us and we love it. They do things right and are great on service. The one time our system needed repair they were quick to respond.

Awesome company, great service. Fast and Efficient. Love our new tankless hot water heater. Highly recommend this company, 5 Stars!

Great people!!! Friendly , very knowledgeable..very skilled at what they do...

Best service we have had! Mike was friendly, knowledgeable, and kindly answered a million questions. On time, affordable, professional. Thanks!

Andy and Hayden did a great job.