Excellent service!!! Mark, the technician who came to our house, was extremely knowledgeable and honest about what we needed done. I would absolutely recommend them to anyone!!!
Great company. Been using them for years. AC went out at the office on the 10th 100 degree day in a row and Mark was here within 90 minutes because he was in the area and we've been working with him for near a decade. Didn't expect same day, let alone that kind of service.
This is such a great company to work with. Sean is one of the top guys there and he was awesome - a real pro. Everyone from Northwest that came to our house during the install of a new furnace flue was super nice - and did such a great job. We were very impressed, thanks so much Northwest!
We recently sold our home in Meridian, ID and during the inspection there were several HVAC issues that were noted. I was referred to use Northwest Heating & Air by our realtor and they didn't disappoint. The showed up on time, the technician, Marc, was not only professional, but went above and beyond the call of duty in taking care of things during his 1 hour initial inspection. There are a lot of companies that would assess during the 1 hour and then came back for repairs charging a lot more. Marc took care of things that were simple, he upfront and honest. As a consumer, my biggest fear is always being taken advantage and I can't tell you how refreshing it is to have a business with integrity that does the right thing.
We are all busy, but when I receive great service I feel obligated to acknowledge that and allow others to "be in the know." Northwest Heating & Air Conditioning earned 5 stars from me. Great Company, Great People, Great Service! Thanks again!
Highly recommend! We received three DIFFERENT opinions about what was wrong with our AC unit. Called Northwest and they came out and shot it to us straight. No upselling. They actually tried to help us save money and time...imagine that :) Great customer service over the phone as well as highly professional technician. Super impressed and will be using this company from now on to help with my HVAC needs.
We made an appointment to have our A/C unit assessed and probably replaced. We were scheduled a week out because it's August and workload is heavy. I got a call to cancel our appointment 23 hours before because they cannot work new clients into their schedule. I understand these situations but it would have been nice to know at the time of scheduling and/or in the last week. Informing us the morning before our appointment will now make us wait another week to get in someone else's schedule.
Do Not Recommend! After scheduling an appointment and waiting nearly a week - they called and cancelled the day before they were to be at the property. We were able to find a more reputable company that stepped in and made the appointment that Northwest couldn't!
Tom Zanders
Excellent service!!! Mark, the technician who came to our house, was extremely knowledgeable and honest about what we needed done. I would absolutely recommend them to anyone!!!
Tom Czarniecki
Great company. Been using them for years. AC went out at the office on the 10th 100 degree day in a row and Mark was here within 90 minutes because he was in the area and we've been working with him for near a decade. Didn't expect same day, let alone that kind of service.
Brett Foutz
This is such a great company to work with. Sean is one of the top guys there and he was awesome - a real pro. Everyone from Northwest that came to our house during the install of a new furnace flue was super nice - and did such a great job. We were very impressed, thanks so much Northwest!
Heisman Holbrook
We recently sold our home in Meridian, ID and during the inspection there were several HVAC issues that were noted. I was referred to use Northwest Heating & Air by our realtor and they didn't disappoint. The showed up on time, the technician, Marc, was not only professional, but went above and beyond the call of duty in taking care of things during his 1 hour initial inspection. There are a lot of companies that would assess during the 1 hour and then came back for repairs charging a lot more. Marc took care of things that were simple, he upfront and honest. As a consumer, my biggest fear is always being taken advantage and I can't tell you how refreshing it is to have a business with integrity that does the right thing.
We are all busy, but when I receive great service I feel obligated to acknowledge that and allow others to "be in the know." Northwest Heating & Air Conditioning earned 5 stars from me. Great Company, Great People, Great Service! Thanks again!
Trina Lamm
Highly recommend! We received three DIFFERENT opinions about what was wrong with our AC unit. Called Northwest and they came out and shot it to us straight. No upselling. They actually tried to help us save money and time...imagine that :) Great customer service over the phone as well as highly professional technician. Super impressed and will be using this company from now on to help with my HVAC needs.
Kati Stallings
We made an appointment to have our A/C unit assessed and probably replaced. We were scheduled a week out because it's August and workload is heavy. I got a call to cancel our appointment 23 hours before because they cannot work new clients into their schedule. I understand these situations but it would have been nice to know at the time of scheduling and/or in the last week. Informing us the morning before our appointment will now make us wait another week to get in someone else's schedule.
Deanna Turner
Do Not Recommend! After scheduling an appointment and waiting nearly a week - they called and cancelled the day before they were to be at the property. We were able to find a more reputable company that stepped in and made the appointment that Northwest couldn't!
DJ Anderson
Great local company, honest hvac company.
Megan Mathias
Great local heating company 👌