Tri-Star Heating Air & Plumbing

Awesome company and very professional. Had problems with my air conditioner and 2 different companies come out and couldnt determine the problem. I called TriStar and Lance came out the same day and showed me the problem and had it fixed within minutes, just in time for the summer heat.

I had thought I'd found an honest hvac contractor but somehow a little clogged filter in a shower head ended up costing $440 by the time they finished and I was never told it was going to cost that much until I got a bill in the mail a month later. If you agree to write a 5 star review they'll cut your bill in half but the owner is quick with insults and threats of a lawsuit if you you don't call him back. I've worked with the same electricians, plumbers and carpenters for 12 years and never had even a minor disagreement but I've not been so lucky with hvac contractors. I have a $35,000 quote from Tri-Star for another project so I'm kind of glad this happened now.

Five Stars for Tri-Star. Tri-Star did a great job. Showed up on time for the estimate and the job. From rerouting the drain — using multiple 90s — to the finishing work of installing the final fixtures and the clean they were professional and helpful. They are willing to do the entire job or just the parts you ask for. They provided thoughtful advice for other parts of my projects that the average home owner does not necessarily consider. (Tri-Star should get royalties from Red Guard — it is undeniably a good product too) We even had a small issue with the fixture because of it's design and our existing supply line where it began leaking due to the pressure and connection type of the fixture. Tri Star came back quickly and worked out a way to get behind the wall by creating an access point through a wall in the closet. The crew cleaned up and closed the hole with a removable panel for any future needs to get back into the space. Well done. It has been my experience that finding professional contractors in Savannah that show up on time, communicate well with home and business owners, do quality, clean work — and most importantly, are honest — are not easy to come by. I have recommended Tri-Star to a number of friends and associates and will continue to do so.

Very responsive. Quick service. The technician listened to my description of the problem and focused directly on appropriate troubleshooting diagnostic methods. Got right to the problem and had the supplies necessary to fix it right there in the same visit. Price was reasonable. No complaints and very happy!

Fantastic customer service! I have used Tri-Star for multiple plumbing and HVAC service calls. They are very polite and take the time to explain the situation and give options for the needed repair.

Tri-Star is always on point and fast to come check out the HVAC system or plumbing issues as soon as I contact them. Lance, Josh & Tersh are all very nice and professional. Will continue to contact in the future!

The owner Rachel and employee Amber both hung up in my face and was being rude when I was trying to ask questions. Amber was helpful at first until I spoke to her again and they all were unprofessional and rude for no reason.

Best dang plumbers under the Savannah Sun

I just found out This company has donated an ac unit to be raffled off at the zack norton celebration of life. That simple act of kindness has earn Tri star any future businesses of mine. I haven't seen many companies stepping to help with such generosity and willingness
Thank you Tri star! Keep up the good work!

Sincerely,

A future costumer

Emailed them about setting up an appointment 2 weeks ago and got no response. Called them this week and the lady at the dispatch office took my info and said someone should be calling me shortly.....still waiting on that. If you don't want to conduct business, close your doors. This city seems to mostly full of two types of people when it comes to anything construction related. 1. They want to make a fortune off of one job or either their employees need to go back to school and learn how to bid a job. Or 2. They don't want to work. Imagine what this city would look like if people could actually do their job. Instead your first view of Savannah off of I-16 pretty much sums up what you can expect from contractors here, dilapidated houses in disrepair...Pathetic!!