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Air Conditioning Services Reviews - 55

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mark Cohen

ACS was brought in as a second opinion, after another HVAC service company had been out to check the system. Davis was prompt and professional, immediately finding the exact problem - which was not the same as the previous technician indicated. This resulted in a much more reasonable repair cost.

Next time I'll go directly to ACS for any HVAC needs.

Geno Lipscomb

Showed up on time and knew exactly how to take care of my problem. Cleared a clogged line and had me up and running in no time. Great pricing and maintenance program. Would recommend to anyone who needs HVAC service.

Katherine Johnson

Last Summer our downstairs air conditioning system failed. My twin one year old babies were unable to use their playroom due to the heat and my wife insisted that I get someone quick. Two years before, I had the worst experience of my life when a different company installed my upstairs air conditioning system and did not install it correctly. I was nervous at first when I called Tim at ACS, but Tim’s experience, extensive knowledge, and attention to detail soon put my mind at ease. ACS gave me an accurate date as to when the unit would be installed, they showed up on time, put on booties to keep my house clean throughout the process, and was courteous and pleasant throughout the installation.

I had selected a Trane dual fuel heat pump and gas furnace with a Clean Effects air filtration system to have maximum efficiency and incredibly clean air. The system is very complex and the controller would not recognize the heater component. Since it was summer and I did not need the heat, ACS could have left my home and not told me about the heat issue, like the company that installed my upstairs Trane unit a couple of years before. That company acted “surprised” when my heat didn’t work that winter. Not ACS though. They had a person working closely with Trane and thoroughly testing the system to find the problem every day until everything was perfect. The problem turned out to be faulty software in the new controller unit and a firmware update was installed to resolve the communications problem. The dedication of ACS in seeing the project through to perfection has locked them in as the only HVAC company I will ever use again! Finally, an HVAC company who was honest, focused on customer service, was clean, and who came in perfectly on budget!

Since the system has been installed, our energy bills have dropped by more than half even though we enjoy lower temperatures in the summer and higher temperatures in the winter. Our system does not struggle like our old one did to maintain temperature and we have completely eliminated the need for supplemental space heaters on cold days! We are incredibly happy with our purchase and your outstanding service and highly recommend you to everyone!

Brian Staehling

I first was aquatinted with this company 6 years ago when my AC died. I thought I needed a bigger more expensive unit, and another company was more than willing to sell it to me, but they couldn't get to me for a few days. If you are married, you know a melting wife is never a good thing. I reached out to a friend at the Gwinnett Chamber of Commerce, and he recommended these folks. Tim made it out that day, explained that you need the right unit for your space, and bigger is not better. So I got the right unit and saved money. Yesterday my AC went out again. All it ended up being was a capacitor, which is a minor repair, but how would you know? AC people can tell you whatever they want, and if it's 100 degrees, you will pay it. Do yourself a favor and use these folks. They have fair pricing, and you only have to pay for what you actually need.

Amanda Maize

ACS is the best place for your HVAC needs. They’ve always been responsive and on time, even short notice. They provide quality service and know what they are doing. Stop searching!

Sam Marley

We like ACS for trustworthy service and advice. They installed our HVAC total systam 9 years ago and have maintained it since then.

Gray Lloyd

"[Service, Timeliness, Price, Technician] My upstairs AC unit was not operating in the air conditioning mode. The technicians arrived in a timely manner, diagnosed the problem, installed a new capacitor and were gone in an hour. We couldn't be happier with the service. Many thanks."

Kristen Hughes

I have worked closely with ACS Gainesville and can speak to their professionalism and reliability with HVAC Services. I would recommend them to any of my friends and family members.

Hal Dolin

Been using them for year's, always great service and honest.

Brant Sutphin

I am highly impressed with the character and the work ethic exhibited by Mr. Kenneth Fowler, as he recently planned and priced our system repairs and up grades at a very reasonable cost.

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Air Conditioning Services Hours

  • Monday 7 AM to 5 PM
  • Tuesday 7 AM to 5 PM
  • Wednesday 7 AM to 5 PM
  • Thursday 7 AM to 5 PM
  • Friday 7 AM to 5 PM
  • Saturday
  • Sunday