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Amenities

  • Wheelchair accessible parking lot
  • Onsite services

Cloud 9 AC Services Reviews - 21

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jose Lightner

Thank you Cloud 9 AC Services for fast, professional service on our AC Unit! So cool and perfect timing for the summer time!

Nick Petillo

I called Cloud 9 AC services on a Thursday morning because my house wasn’t cooling sufficiently at nighttime. They sent out a tech within 3 hours of the call and he quickly assessed, diagnosed and fixed the issue we were having (our unit had a small leak). They did not try to upsell or push us to buy a new unit and the cost of the repair was very reasonable in comparison to other / larger companies. Cody was nothing but courteous and professional. I would absolutely recommend Cloud 9 AC services for any HVAC project/problem and I will certainly use them again as I bought their service contract which was a great deal.

Brian Barros

We've had 5 units installed between us family and neighbors. Professional, honest, and just good people. Hard to find these days!

Gui Carvalho

Cloud 9 is great! Mike is very responsive and professional and Cody is a great technician. He was able to identify and fix my problem when another AC company couldn't. Price was reasonable and I highly recommend them!

Niihalani Teare

I told cloud 9 that they were going to get an amazing review for me MONTHS ago. As a new mom having recently gone back to work it has taken me a while to get this review up, but after referring them to a friend, I wanted to make sure that I finally put my review up! I woke up at 2 AM to my AC being out in my home and 80°. With that a three-month-old and two dogs, this is absolutely not an ideal scenario. After calling company after company and hearing that it would be 1-2DAYS before they could get to us and then having one company reschedule last minute, I called cloud9. Within 20 minutes they showed up! The owner, who I spoke with originally, was amazing! I told him the problems we were having. He immediately told me what he thought the problem was. He told me that he would call and find out where his tech was and he would get him to me as soon as possible. Never did I anticipate that I would get a callback saying that they would be here in 20 minutes. To say that this made a huge impact is an understatement. I have never had such quick professional and caring service! We all take our AC companies for granted until we are stuck in the Florida heat in the dead of summer(June)! I cannot recommend Cloud 9 to enough people !!!

Nancy Livrieri

I was having an issue with our AC and I wanted to use a local, family run business so I called Cloud 9 AC Services. Boy, I’m so happy that I did! It was 95 degrees and the AC wasn’t cooling properly and I have two large dogs here with me and it was miserable! I called Michael, he listened to the issue I was having and talked me through the possible problem. I took his advice and it helped me get through the very hot night. He sent Cody out the next day and he flushed out the drain and everything is working great again!
So professional and helpful! Very trustworthy and reasonably priced! I will use this company from here on out for any potential issue with the air conditioner in the future.
Thank you for being a company that I can depend upon!
Nancy L.

Laura Hatzianastasiadi

I called Cloud 9 at 9:27am on a Wednesday and reached Mike on the first ring. He had me text name and address to him and he would send a tech to our home shortly. Cody, the technician, showed up at 11:00am on the dot. Talk about a quick response time! Cody was able to flush the nasty gunk out of our drain system which helped get our AC working without shutting off with the overflow valve. He gave us a quote at a more than reasonable price for a more permanent solution (we've had to do water remediation twice due to the drain leaking). We agreed to move forward with the permanent work and it's scheduled to be completed on Monday! Both Mike and Cody were professional and well spoken.

Dan Verduin

Very professional and knowledgeable and had my system back up and running in no time! Highly Recommend.

Onome Militello

If I could give these guys 10 stars, I would! After spending years of overpaying for service calls and wasting time listening to unsolicited sales pitches from a "big name" company, I think I have finally found the honest, reliable, timely, thorough and FAIR a/c company I've been looking for! They were on time, very accommodating, and I'm currently sitting happily in my 72 degree home after days of trying to figure out why my house wasn't cooling. Thank you so much!

Jane Griffith

Quick response time and great service @ a reasonable price!!

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