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Heating And Air Conditioning Weston Reviews - 12

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
K M

Called with issues of home not cooling. They came and performed regular maintenance for a hefty charge of 575. I was willing to pay it to get AC working after they guaranteed that was the issue. They were ready to leave when I pointed out the AC shut off again. They tried to convince us that it was working when it wasn't and after deliberation, they went into the attic and found the real issue...clogged drip pan dropping the AC auto shut off. They damaged the ductwork in the process of unclogging the drip pan(discovered later).

When we pointed out there was little to no air coming out of the vents they said it would work after a while. We insisted they stay for that while. It didn't work. He went back up and found the area he had damaged and offered to repair it. He tried to sell me on this whole job costing over two grand which was obvious BS. We settled at 500 for the drip pan and AC maintenance (still too much). They left a huge mess as well.

Overall, our AC is back on because the drip own is unclogged but the AC is less efficient (less air coming out most likely from damage by tech). I don't think they had much training. They were nice, but I still don't have a fully functional AC and am out 500 USD.

Get a recommendation and use someone else. Waste of time and money.

Jason Gonzalez

I'm pleased with their services greatly. They arrive on time and are efficient. Additionally, their personnel are exceedingly polite, respectful, and educated. Before they leave the building, they always volunteer to answer my inquiries. I'll keep using them in the future and suggest them to anyone looking for high-caliber heating and cooling services.

Katie Stewart

We had a really good experience with them! Their people are friendly and professional. They kept us informed throughout the process, and it was clear they cared about our satisfaction. We've used them twice now, and we're planning on using them again in the future!

John Fox

Absolutely wonderful service! I would highly recommend Heating And Air Conditioning Weston. They came out very promptly on a weekend and explained everything that needed to be done very thoroughly. The crew that came out to install the new unit worked so efficiently. You could really tell they knew what they were doing. They were extremely nice and very trustworthy. They worked around my schedule and got the unit ordered and installed in less than 2 days. Very friendly and helpful people.

Eric Roy

This is our second time (in a few years) using Heating And Air Conditioning Weston and we could not be more pleased! Tony, our expert technician, was able to diagnose the problem with our unit in a short time and present us with multiple options to fit our needs/budget. The communication is excellent, they are fair priced and they are seriously impressive their customer service. From booking to billing, it was seamless! Tony also gave us the great advice to take advantage of their membership program and I could not believe the savings! Happy to say we are members of their program. This is the level of service you need!

Hugh Tripp

Used them for a few years now, and I have never been disappointed. They have always been able to fix my problems quickly, and their prices are very reasonable.

Robyn Suiter

They were very passionate and knowledgeable on step by step of what they did with removing my old air conditioner and installing the new one with new coils in my furnace, as well as a brand new programable thermostat. They were very proud of their work as they explained how the system works and gave me a quick guide on how to use my new thermostat. Heating And Air Conditioning Weston is amazing.

Francisco Alger

I had a wonderful experience with Heating And Air Conditioning Weston. Just used them for the first time and I am very pleased with the customer service that I received. They provided me with detailed information of the problem that I was having as well as offering multiple options on what could be done to resolve the issue. Thank you so much for such a reliable and quick service. 5 stars!!

Ronald Vasquez

We were very impressed and happy with the way the team replaced our AC unit and furnace. They were quick and totally cleaned up after themselves. They were respectful and helpful with our questions. They took the time to answer all our questions and explain things to us. He did it calmly and patiently.

Constant felix Achy

Have been a customer of this company for over 10 months, and they have always been very reliable. They provide an excellent, affordable service.

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