High Quality Heating and Air, Inc.

I had to replace my unit (inside and out) and they were very quick, friendly and knowledgeable. They even brought me two window AC units to get me through the heat until they could order and install my new unit.

High Quality Heating and Air is the best of the best! They have been servicing my HVAC unit for years. Any time I call they are right there to solve the problem. Very friendly and responsive. A+ in customer service and you just cant find that around here any more. So grateful for them.

Next day service/repair completed on time and system is up and running perfectly! Thank you!

My air conditioner stopped working on Saturday. I contacted three companies on Angi to get a quote and an approximate date and time when the repairman would be at my house. One of them, I played voicemail tag with. One never even responded. One got back to me when I already had Todd from High Quality at my house first thing Monday morning already replacing the capacitor to my blower motor. On Sunday, since I hadn’t heard back from the three Angi companies, I did an internet search and found High Quality. I spoke with Todd that same day, and then he was at my house first thing in the morning. That’s excellent service! He was very professional and knowledgeable. High Quality is on my go-to list for HVAC repairs! Can‘t always depend on those Angi companies. Why am I even paying Angi anymore?!?

Our air conditioning unit decided to break down one morning. We called High Quality at 4am and by 11am it was fixed! Great responsiveness and as always fixed with no complaints. They are the best!

High Quality has been taking care of my air conditioning for many years. I trust them to provide professional service with a personal approach. I have always found them to operate with honesty and integrity; and the professionals that have been to my home are skilled.
Marty, Randal, and Todd are the best!

Although Tallahassee is out of our service area, Marty and Kelli took the time to talk me through issues we're having at St. George Island. Marty did a great job explaining the Trane warranty repair process to me. He could have easily blown me off when I told him where our home is located but he helped me a lot. He struck me as not only knowledgeable but genuine and honest. It's nice to know there are still people in the service industry that care about providing excellent service.

Great fast job. Marty/Kelli were a pleasure to work with. After 15 yrs, our AC totally went out: compressor, fan motor, and more. It was Tuesday, right before Wed July 4. First called them Thursday pm, discussed what we needed. Kelli in the office was quick to call back and facilitate the whole process. Marty emailed back the quote, we accepted. He had Trane parts/equipment in stock.

Two great! polite workers showed up Fri 8 AM on time as promised. Marty was here too, to make sure all was going right. Then 6-7 hrs later, after much HARD work, his guys had installed the new AC/Heating unit, plus new upgraded room vents, plus new thermostat.

All that is what we paid for. What came free was much useful advice from Marty about ceiling insulation, City of Tallahassee rebates, energy conservation and equipment efficiency. All things that in the end come to significant savings on monthly power bill.

I wholeheatedly recommend his company.
Tom Seal

I would highly recommend High Quality Heating and Air, Inc. They are friendly, responsive, and affordable. They came out to check what was wrong, identified the issue, explained clearly the potential timeframe to get the part and perform the repair, along with the low end and high end costs, and stayed in contact. The issue was repaired timely and with great customer service.

I scheduled a maintenance check up and Randall came out to check my A/C unit. He was so professional and punctual. He explained everything to me as he performed the maintenance. He wore a face covering which made me feel like he had my safety and his own in mind.
I will use this company every year.
Thanks Randall.