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Stephanie Vassallo
The A/C was no cooling. I called them, and He scheduled an immediate appointment for me. The service was outstanding, Chris ( the technitian) explained everything step by step, and the pricing was within my budget. "If you are not cool, we are not cool." Thank you, Chris. I highly recommend this company.
Roberto Ayala
My upstairs unit stopped working so I called Hank's Heating & Cooling and Chris was able to come to my house on an emergency visit. He did some troubleshooting and was able to diagnose to a bad capacitor. Identified problem and fixed in less than 30 minutes. AC back up and running. Not only was Chris a good technician but he's a true gentleman and professional. Great Service....My AC guy moving forward....
Gordon Court Jr.
These guys were called by my management company to come out and get me back up and running. It was 87 in the house. They came in around an hour, diagnosed it, got the bid over and as soon as it was approved, they ran and got the TXV and were back. Fixed and cool. Great service and attitude, empathized with our situation and worked to resolve it asap. Much appreciated.
JAYME JOYNER
I highly recommend Hanks! Chris arrived on time & was able to find the problem with in minutes of arriving. He explained everything to me in great detail & also advised me of my options. The company was able to work with my budget needs and I was very pleased with their service!
Aniya Williams
I couldn't be more pleased with the decision I made to call Hank's heating and cooling. Mr. Chris (the technician/owner) was AMAZING... His customer service and attention to detail just won him a customer for LIFE!! And on top of all of that he saved me and my family HUNDREDS of dollars from previous quotes we had received. If you are looking for someone for your cooling and heating needs do yourself a favor and call the professionals at Hank's heating and cooling. Like his slogan says..."If you're not cool then he is not cool" and Mr. Chris is one COOL guy!! THANKS AGAIN HANKS HEATING AND COOLING!!
O M GEE
Very professional company whom personalized my needs and price range. This company came into my home and evaluated my needs in air conditioning. Although my original unit was outdated (23 yrs. old) the technician walked me through my basic need for central air/heat with the purchase of another unit. This Technician installed my unit and my house was cool within hours, even stayed to ensure the unit was running properly. I'm a well satisfied customer that'll tell two friends and then two more friends about this great company! The personalized experience was beyond and above Total Customer Satisfaction! Thank you Mr. Hank, my new A/C Company!
Evelyn Nieves
My Ac unit wasn’t working . I called Chris and explained the situation to him and he was able to schedule an immediate appointment for me. I highly recommend this Company. The service and pricing were within my budget. Thanks Chris!
Ice Storm
I am very happy with the service. They came out on short notice, on time and very provessional and courteous. They fixed the issue and I will now continue with regular maintenance from them for my a/c. Thank you!
SHAKIDA FAISON
I can always appreciate great service but there is more to be said about service that is well beyond the "just ok " point. Chris and his crewmen at Hanks Heating & Cooling were not only prompt, prepared, and professional... They were also efficient and astute in the level of attention to detail concerning their work. We are satisfied and definitely will be spreading the word about Hank's Heating & Cooling. Thank you all,all from Mrs. Faison /Ms. Faison and our family.
Ben Easy
Hank's heating & cooling provided our family with the best service very informal, intuitive and prompt services. These guys never gave me the feeling that they was getting over and that they really cared about our problems we were having with our A/C THANKS AGAIN HANK'S