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Precision Air Solutions LLC Reviews - 100

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Debi Plaisance

My A/C wasn't cooling my home so I called Precision Air Solutions, LLC as I have always done in the past, however my experience this time was so outstanding I NEED to share it with anyone who will listen :)

Ray Ghani (Owner) came out personally to service my "old" A/C unit that was existing when I purchased the home and after running a few diagnostic test, he determined that my old A/C unit had finally gone to "HVAC Heaven".

Of course, I wasn't prepared to spend the money on a new air conditioner since I had just recently lost my job BUT the cost of the new A/C and financing Ray offered to me was so affordable and manageable, I would have been out of my mind not to move forward with Precision Air Solutions.

Also, I HAVE to give "kudos" to the Service Technicians who did a GREAT job, Philip Jackson, Edgar Rosario and Angel Estefan.....THANK YOU, THANK YOU, THANK YOU! Thank you for answering ALL of my questions (and there were so many of them!) and thank you for guiding me on maintenance tips to care for my new air conditioner in the upcoming years BUT especially thank you for making my house cold again!

The Customer Service was the best experience I have had in a long time with any company. If possible, I would rate Precision Air Solutions more than five stars!!!

Lilowtie Ali

I walked into my home today and stepped into a puddle of water only to realize it was coming from my air conditioner. I found the number for Precision Air Solutions and gave them a call. Not only did Raymond arrive at my home shortly after I called, he was also very courteous, professional and got the job done in no time and to make it even better service was affordable. I would definitely use this company again and I recommend it to anyone needing air conditioning services.

Dave Rytell

Ray Ghani was called to my house to fix a capacitor in my ac unit I was very impressed with how fast he showed up to fixed what I needed. I would definitely use this company again and when I do I will ask for ray. He was VERY professional. Great work RAY and thank you so much 👍🏻

M RobinsonN

Ray worked super hard all day to get my AC in on a Sunday. He was a one man crew that was professional and polite.

Lillian Serrano

While our unit was installed, the crew while inspecting the attic for air flow, accidentally almost fell through my Garage ceiling. One of the guys tripped and his foot went THROUGH the ceiling creating a hole. This happened during the Memorial Holiday. We called everyday to have someone come fix it. We were told they were trying to get someone to come out. The owner himself Raymond said he would fix it. I was promised that it would get fixed. We don’t live at that property and we were leaving without knowing when we would return. Well fast forward to no one showing up to fix my ceiling. The damage was the sole responsibility of this company and they FAILED!!!! If anything happens like this to anyone rest assure it WONT get fixed. NO RESPONSIBILITY FOR THEIR DAMAGES. Not good Customer Service.

Tim Cummings

No service or return calls after you spend your money on unit. If you want a quick fix and don’t mind gambling on future problems then use them. If you want the job done right this is not the company. Check BBB

LINWOOD LEE

First let me state that the 3 star rating isn't because of the Tech or workmanship . Ray Ghani was amazing , personable and a asset to the company . The issue is the pricing . Was quoted 99 dollar service call but it would be waived if repair done . Sounds like a great deal I had two repairs done , One being a safety switch inop . After the fee was "waived" I paid 167.12 for a 16 dollar part . So even if they doubled the cost for a 100 percent profit I still paid 135.12 in labor for a 10 min repair . So the 99 hook is just that you don't get it waived they just roll it to the bill . Second repair was a bad schrader valve on the outside unit causing it to lose freon . Again Ray was amazing , explained he didn't have stuff to check it out that night but would return in the morning . As promised He was right on time . He did a nitrogen leak test at the cost of 187 dollars found the 15 cent schrader valve leaking replaced it then needed to charge the system 7 lbs of R410A freon . They charge you 70 dollars a lbs . 490 dollars in freon charges when you can buy a 25 lb tank for 140.00 dollars . So a two day two quick repair cost of 844.12 for maybe two hours labor including travel time . I understand making a profit , I understand a weekend call after hours , I get all that .. But the hook and switch , and the gouging on parts prices is excessive in my opinion. Plus the receipt is not itemized So you don't know the break down or what a hourly labor charge or parts cost is .

Angel Soto

Just like Lillian Serrano’s review where this company didn’t respond for damages they caused they also didn’t respond for a poor job on our AC installation. When we told the owner Raymond about it he sent a tech which he spoke highly of but when the tech came by he told us himself that it was not done correctly but that he couldn’t fix it. We told the owner Raymond what his tech said and he decided to come by and check it out for himself and when he saw it he was disappointed about it himself and said he would get it fixed. He never did. They were also supposed to pull a permit for the installation which we paid for but guess what, they never did that either. I called the owner Raymond Ghani multiple times asking him to pull the permit and to fix our AC but every time he came up with a different excuse not to pull the permit and eventually he just ignored all my phone calls. I no longer live in that house but if I ever need an AC at least I know who not to call. Please don’t trust this company.

Khalid Inshan

When I came home and realized that my house was at 87° and the AC was running I called Precision Air. Raymond quickly answered and gave a time frame that he would be at my house despite it being late at night. He identified the problem quickly, was able to assist with my warranty for the part and was back the next morning to install and charged far less than anyone else. Definitely 5 star and would call again without hesitation!

angelique durgha

I've known the guys at Precision Air for years. Weather it's just a blown condenser, freon or a whole new system you need these guys are the best in the business. Fast, reliable and friendly service and won't break your bank for sure. No job is too little or too big for them. Rain, shine, night and day they have come out to service my ac. Definately recommended to everyone

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