Master Air Conditioning & Heating,Inc.

My A/C went out last night, called Mike first thing this morning to set up an appt and the tech was at my house by noon. Josh was very polite, informative, and efficient. He was able to determine the problem quickly and get my system up and running in no time. Price was very reasonable ! Thank you thank you!

We used Master Air Conditioning last year and they came out at a last minute call to them because we were leaving for vac. Josh was there then and we just had them out again. Josh is very thorough and does a great job. He takes time to explain about your problem and how he is going fix it.

Needed a new HVAC system installed. Mike and Frank were great getting me a quote. Josh, Tyler and Henry did amazing work to get everything installed. I have an older home (1950) and a lot of work went into getting it done. Thanks to them, I have ice cold AC!
Everyone was friendly, extremely knowledgeable, explained processes of the installation and answered any questions we had.

I called Masters for an estimate. Unfortunately, they were not able to help, but Mike went ABOVE AND BEYOND, and found another company that could help me. Who does that anymore? They really impressed me with that kind of service that they weren't required to give.

Master Air had a really fast response time and the service techs were amazing. The service techs were very thorough and explained everything in plain terms I could understand. They were very polite and respectful. I was impressed that they didn't try to overcharge by providing unnecessary services that we didn't need. The price was much better than I expected. I will use their service from now on and let anyone in need of Heating or Air services know what a great company they are.

Master Air came in at a time where we were being told by another company we needed to replace our 7 year old unit. After Mike inspected the unit, it was a maintenance issue costing a few hundred dollars vs thousands of dollars. From that moment they earned my business and they gained my trust. Several years later still have same unit and Mike and Josh are both great to come to our assistance if something is going on with the unit and prolonging the life of the unit. Very accommodating and punctual..Thanks for the great service!

This company was quick to respond, extremely thorough and very accommodating. A young guy, Tyler Smith was my technician for a yearly checkup of my ac unit. He spent two hours on my unit, finding one item needing replacing. He explained to me about that part and showed me the very rusty part needing replacement. I could not have chosen another company that was as efficient and professional as Master AC. I hope I don’t need them to come out again until my next year’s checkup. However, they will be my choice of AC companies. Very satisfied.

Josh is the best. He knew the problem immediately and also showed us how the original installer made a major error that would have cost us a fortune. His honesty is amazing and also very rare in the business world. We are forever grateful.

We have been using Masters for several years now. We heard of them by word of mouth and they have never disappointed. They are always courteous, responsive, timely, care about their customers and most importantly HONEST. The last time my AC was not working, I called them in the morning. I explained my problem and the response was "No problem, we happen to be in the area. We will stop by in a few minutes". Within half an hour they arrived. The issue ended up being quite minor and instead of inflating services or recommending things I do not need, the technicians showed me exactly what the problem was and how to fix it in the future. They did offer to replace a part that could prevent the issue but said it was not needed and the issue could be managed easily otherwise. It is also noteworthy that during this global pandemic, that Masters is taking customer and employee safety seriously with use of masks, gloves, hand sanitization and distancing during service. An amazing company that will be my AC servicers for life.

Excellent customer service! Josh came out at 10:00pm to look at my A/C. He was very informative and thorough. Thankfully, he was able to fix it and I got a cool night’s sleep! Thanks again!