George H. Burns Inc.

I called about warranty service on an American Standard Heating & Air Conditioning unit they installed. They were supposed to get back to me after checking on my coverage and prices (after a 3 day wait) and did not. I do not believe the warranty was worth the paper it was written on and I'm sure it was a total waste of my money. I will not ever use George H. Burns' services again (Just like another reviewer noted, they got off the phone after I mentioned my warranty with promises to call but did not call back).

They hooked me up quickly after my furnace went out one cold New Year's eve. I bought one of their most expensive furnaces and a 12 year warranty. In the end, when I needed warranty service, they let me down big time.

We solicited Burns for a bid to replace our aging furnace and whole house air conditioner in 2006. Due to the age of house (built in 1923), we accepted their recommendation to construct a return air system to help the HVAC system work more efficiently. We were satisfied with the cost of the system, the quality of their work, and attentiveness to customer service. We later retained them to maintain the HVAC system twice a year (cooling in the spring and heating in the fall). We've been very satisfied with their work, and would strongly recommend them to anyone looking for a competent HVAC contractor in the Wilmington area.

Not only did GHB replace my AC system at a reasonable cost, but the technicians were great and very professional. Mike not only installed my unit but also fixed some of my electrical problems at no extra cost. He went above and beyond. Highly recommended!!!

I hired George Burns heating and air to replace our unit they were on time the technician Norm was very polite he cleaned up his area very professional I am very satisfied with the work completed “ very very satisfied with the price thank you for your service have a blessed day

Thank you for the quick response you did a great job our heater is working great now “ I just wanted to leave you a good review this is a very positive business “ the technician was very polite and on time thumbs up 👍 especially taking the time out and explaining everything to me

The technician was very nice and respectful and the fee for preventing srvc on my unit was very reasonable

Not a big fan. They don't know what the Nest thermostat is - and blamed everything on it (despite the problem being not even related to it). If you're looking to do something related to building an efficient up to date system - I'd look elsewhere.

Geo. Burns replaced heater and air conditioner earlier this year. The guys were meticulous and did a great job. I'm so pleased with everything.

Matt is very nice and helpful in every way..Call them for all your Everyday HVAC needs..

Have used for 25 yrs. Always good and prompt service.