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Schlosser & Associates Mechanical Contractors Reviews - 23

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lynn Riley

I have used Schlosser services for many things, most recently HVAC system purchase and installation and follow up commissioning of the AC portion. Schlosser personnel have been wonderful to work with, very knowledgeable, practical and skilled. Joe also went the extra mile and installed a new filter that I had on hand. Great service. Very professional.

Debra Fisher

I can't say enough about this company and the people who work for them. From the people who answer the phone to the professionals who come out to your house. They came out on Christmas Eve and fixed my heater. Sajid is the best repairman ever.

helen petruccelli

Matt & Cliff are true mechanics and I’m sure a value to the company. They put in a new hot water tank and replaced values and gages for the booster water system. They are both efficient and so knowledgeable . Matt explained the ins and outs for my booster and was able to figure out exactly what was wrong and needed without question. As a team they are so professional and again knowledgeable and willing to go out of their way to fix a problem. Highly recommend their service for plumbing issues.

David Burton

I have been in Delaware for a while now, been doing maintenance dealing with several hvac companies! Schlosser Is the best of the best of the best! I'm thankful and grateful!

Mike

I paid $10,000 for a new bathroom and the leaks have never stopped I'm going to have to spend probably a few thousand more. I would never use this company again.

Mike R

My a/c broke during a heat spell and I called the after-hours line to have some one come out. Two individuals arrived the next day and claimed they fixed the problem. Within hours the unit was leaking worse than before they arrived. A second technician was out several days later and said they had to order a new part. I had to call three times to find out the status. Each time I called someone claimed I would receive a call back, which never happened. On my fourth call, they set a date to come out and repair my unit. After rearranging my work schedule to be home, I received a call that morning that they had to cancel since a technician called out sick. They rescheduled me TEN DAYS LATER. I paid a premium to use the after hours line and the unit will not be fixed for over three weeks even though they have the parts to do it. The rude gentlemen I spoke to indicated he had no people to send out and I was the one he was rescheduling, not anyone else. The company makes their problems, your problems. They don’t offer solutions, they create more issues. They will be out three times to fix the same problem. It’s an indication of the quality of service they offer and how they treat their customers.

Jason Velasquez

I want to give a special thank you to Mr. Erik Vargas and his company, Schlosser & Associates, for going above and beyond the perimeters within their job to ensure that I received a new tankless water heater. From June 2021 until February 2022, I was inconvenienced and abandoned by another company who promised me services that were not received. Due to the uncertainties of the COVID pandemic and being told by other companies that it would be difficult to provide me with a new heater, I diligently searched for countless hours to obtain some type of resolution to solve this ongoing issue. I contacted Mr. Vargas and told him my dilemma. Mr. Vargas ensured me that his company would make every effort to provide me with a new heater. He kept in constant contact with me every step of the way from the first phone call, to writing up the proposal, and even taking time out of his busy schedule to make a visit to my home when I had to go to work early to make sure the installation of the heater was done to my satisfaction. The contractors were very professional, attentive, and the job done timely and efficiently. The work ethics
of this company is impeccable, and I recommend them to anyone requiring plumbing, heating, and air conditioning services.

John Lesher

Matt and his new apprentice, Cliff, recently, successfully replaced a hot water heater and toilet at one of our rental properties in Newark. I really appreciated Matt's updates throughout the day, especially at the completion of the tasks. Matt has completed work on previous occasions and I have learned over the years, not only does he do quality work, but he also brings a burst of sunshine to the workplace with his positive attitude. Looking forward to a continued relationship with Matt.

Nic DeCaire

Great experience with Schlosser and Associates when our heater stopped working last winter. They came out in a timely manner and fixed it that same day. The technician was very knowledgeable and polite.
I would highly recommend this company for HVAC work or plumbing.

Deborah Buckels

Great response. Very professional and good work. Would definitely recommend Schlosser.

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