Mitchell

Mitchell came through for me again! My tankless water heater broke just before the long Holiday weekend. Their technicians were at my home within the hour and tried everything to get it going to get us through, but unfortunately parts or a replacement needed to be ordered. Due to the Holiday, we had to go without hot water for a few days, but the guys at Mitchell were able to get us running with new equipment as promised. From the person picking up my initial call, through to Nick in Dispatch, Kevin in sales and the technicians who serviced our property, I can’t thank you all enough! Always a pleasure to do business with.

Mitchell replaced our oil tank and did a great job! They were efficient, quick and left everything spotless! We were very pleased.

I've been working with Mitchell for a variety of HVAC needs including installing a mini-split heading and air conditioner, servicing our propane fireplace, and for propane deliveries. John Busch has always been incredibly responsive and professional to work with at the office, and Mario is the most knowledge, personable, and hardest working person I've had the privilege to work with. Definitely would recommend!

The service provided by the entire Mitchell team was phenomenal. Starting with the project review, scheduling of work, and the professional friendly attitude of the service techs we were extremely satisfied.

We had a new Roth oil tank and a new System 2000 Energy Kinetics furnace installed. Mitchell Oil has provided our service for over thirty years. They have always been extremely reliable, timely and professional. This not only is a reflection of their field personnel but their office crew as well. I would highly recommend Mitchell for all your heating needs. They are head and shoulders above their competition.

Last two times driver delivered oil I had to look for my bill which I prefer to be in my mailbox not in the siding of my house. Today I received oil again and received no bill at all or don't know where it is. .Please I have called about this before can we please correct this.Thank You!

I have been a customer of Mitchell for 22 years. I have had numerous interactions regarding deliveries, maintenance, repairs, parts etc. The service has always been outstanding - everyone courteous and helpful - any problems have been handled promptly, even in the middle of the night during inclement weather. I can't say enough good things about this company. A special shout out to Mario - my favorite technician.

I want to say think you to Mitchel Oil and Eric the tech for coming out in the middle of a snow storm to fix my boiler, not only did he show up in about 2 hours, but upon interring my house he took off his shoes, my own family sometimes will not take off there shoes. LOL. He went to his truck about 4 times for tools and every time took off his shoes when coming back, this to me is a sign of a caring and understanding person. By the way he fixed my boiler and he did in about an hour, saving me $$$. Thank you again to Eric and Mitchell Oil. I have been a customer for 12 years and will continue to be for years to come!! Happy Hollidays!!!!

The tanker arrived to drain the tank at 06:55 am and departed around 09:00 am. The crew were then able to quickly move the empty tank aside in the basement, remove the basement door, bring the new tank down into the basement. The old was removed, the floor swept clean, and the new tank installed. The job was complete by approximately 03:00 pm and the basement was left perfectly clean. The crew were most polite and friendly and did a terrific job.

At midnight, the temperature started to drop in our house. The temperature outside was 16 degrees. We feared frozen water pipes because of no heat. We called Mitchell oil company at 12 30 A.M. within the hour. A service technician was at our door, introduced himself as Willian, and worked on the oil burner for one and half hours. He was very professional and checked all possible causes of no heat. Finding and fixing the problem was a great welcome considering the temperatures. I would like you to pass on our thanks to William. I have been a Mitchell customer for many years and are always very professional and considerate.
William is an asset to the Mitchell company.