Great Company!..Very knowledgeable along with incredible customer service. Every crew member is very friendly and accommodating. John always has a smile on his face. I have used them for over ten years and will continue to use them for all my HVAC needs.
Disciplined family run business with high standards. Professional, conscientious and courteous with a full guarantee on all parts and labor. Extremely responsive and respectful owner and crew. Thank you for the great service.
Every now and again there is a company who stands out from the crowd and deserves as much praise as one can give. Stone Heating and Air has been so extremely helpful that I cannot thank them enough! When our tenants encountered problems with our heating and cooling unit, not only did the whole outdated unit need to be replaced but there were also challenges that needed to be overcome just to get the new unit on location. With a downtown property occupied by an upset tenant without heat on the coldest days of they year, we were in a rush to get this problem solved. We called multiple companies, including the ones with their fleets of vehicles riding around town. We were informed that the power and communications wires going to and from the building would not allow safe placement of a Heating and cooling unit unless it was crane lifted from the front of our building. It would involve shutting down traffic to the street. This was a big problem because it meant having to shut down US highway 287. After talking to each company, we got the same answer, "I will look into the cost and write up a quote". As we waited for quotes, we placed the last call that was needed because Stone Heating and Air was called. Immediately I was on the phone with John, the owner of the company. He was friendly, informative, and clearly experienced. But most importantly, he was resourceful and innovative. He understood the problems we were facing and came up with a safe and effective alternative solution that met safety guidelines. Within 72 hours of my initial call to Stone Heating and Air, my tenants were warm and happy once again. Now when I have any HVAC needs, John Stone is the only number I call.
Professionalism of the crew was outstanding; arrived on time; answered all questions. Completed all installations in very timely manner - actually sooner than we anticipated. Top quality furnace and air conditioner.
John and his team are outstanding! They installed a new air conditioning unit and a water heater at our business. We discussed the equipment options and he was informative without being pushy. His assistant, Orel, is knowledgeable as well. Looking forward to working with this team again!
I had my heater go out and needed my air conditioning replaced. I have known John Stone since childhood and knew what a fantastic caring person he is. I decided to give Stone heating and air a call. Not only did they get back to me quickly they gave me a quote that was far less than the competitors, they worked hard at trying to help me to qualify for a loan to be able to afford the repairs needed and they provided top-notch service with excellent communication. Even though I’ve known John for years, I have a very good friend who is a real estate agent who highly recommended Stone heating and air without even knowing That I was planning on using them already. Clearly they’re doing a really good job of taking care of all their customers.The installers did it fabulous job they got my heat going and the owner John Stone even checked in with me that evening to make sure everything was working properly. What a fabulous company, with strong work ethic and great care for the customers they serve. Five stars I highly recommend Stone heating and air.
I have been doing business with John Stone for over 25 years so, of course, when he opened Stone Heating & Air years ago, I continued to use him for my HVAC needs. He has taken care of my home equipment as well as the equipment at the 2 shopping centers I manage. He and his crew are very responsive, knowledgeable, professional and even punctual. If you have HVAC needs, John and his company will take good care of you!
I love Stone Heating and Air! John and his amazing crew installed a new furnace and AC for me this week and they did a fantastic job! Quality product and workmanship all the way, with a great price too! They are meticulous with every detail down to every wire! I like that!!! Honest and friendly people who work hard and take the time to explain everything to me and answer all my questions. I greatly appreciate all your hard work. It feels so good to be warm again and feel safe in my home! Thank you for having old fashion honest values and excellent customer service!!!
John Stone is the best. He fit me into a full schedule when my furnace wouldn’t start. Then when a part didn’t come in on time, he came by on a Saturday to install it. Then when he discovered the unit wasn’t grounded, he put me in touch with an electrician and continued to check back until the unit was completely fixed. Excellent service, knowledgeable, fair priced.
John and his crew were great from start to finish. The pricing was competitive, and he didn’t try to sell us anything we didn’t need. They installed a new furnace with humidifier and a central air conditioner. They stayed late to ensure the installation was entirely finished. John installed a smart thermostat we had ordered separately. We are very happy with Stone Heating and Air.
Matthew Heerema
Great Company!..Very knowledgeable along with incredible customer service. Every crew member is very friendly and accommodating. John always has a smile on his face. I have used them for over ten years and will continue to use them for all my HVAC needs.
Robyn Blackburn
Disciplined family run business with high standards. Professional, conscientious and courteous with a full guarantee on all parts and labor. Extremely responsive and respectful owner and crew. Thank you for the great service.
David A.
Every now and again there is a company who stands out from the crowd and deserves as much praise as one can give. Stone Heating and Air has been so extremely helpful that I cannot thank them enough! When our tenants encountered problems with our heating and cooling unit, not only did the whole outdated unit need to be replaced but there were also challenges that needed to be overcome just to get the new unit on location. With a downtown property occupied by an upset tenant without heat on the coldest days of they year, we were in a rush to get this problem solved. We called multiple companies, including the ones with their fleets of vehicles riding around town. We were informed that the power and communications wires going to and from the building would not allow safe placement of a Heating and cooling unit unless it was crane lifted from the front of our building. It would involve shutting down traffic to the street. This was a big problem because it meant having to shut down US highway 287. After talking to each company, we got the same answer, "I will look into the cost and write up a quote". As we waited for quotes, we placed the last call that was needed because Stone Heating and Air was called. Immediately I was on the phone with John, the owner of the company. He was friendly, informative, and clearly experienced. But most importantly, he was resourceful and innovative. He understood the problems we were facing and came up with a safe and effective alternative solution that met safety guidelines. Within 72 hours of my initial call to Stone Heating and Air, my tenants were warm and happy once again. Now when I have any HVAC needs, John Stone is the only number I call.
Geraldine Rasmussen
Professionalism of the crew was outstanding; arrived on time; answered all questions. Completed all installations in very timely manner - actually sooner than we anticipated. Top quality furnace and air conditioner.
L K
John and his team are outstanding! They installed a new air conditioning unit and a water heater at our business. We discussed the equipment options and he was informative without being pushy. His assistant, Orel, is knowledgeable as well. Looking forward to working with this team again!
Cara Anderson
I had my heater go out and needed my air conditioning replaced. I have known John Stone since childhood and knew what a fantastic caring person he is. I decided to give Stone heating and air a call. Not only did they get back to me quickly they gave me a quote that was far less than the competitors, they worked hard at trying to help me to qualify for a loan to be able to afford the repairs needed and they provided top-notch service with excellent communication. Even though I’ve known John for years, I have a very good friend who is a real estate agent who highly recommended Stone heating and air without even knowing That I was planning on using them already. Clearly they’re doing a really good job of taking care of all their customers.The installers did it fabulous job they got my heat going and the owner John Stone even checked in with me that evening to make sure everything was working properly. What a fabulous company, with strong work ethic and great care for the customers they serve. Five stars I highly recommend Stone heating and air.
Renea Herberger
I have been doing business with John Stone for over 25 years so, of course, when he opened Stone Heating & Air years ago, I continued to use him for my HVAC needs. He has taken care of my home equipment as well as the equipment at the 2 shopping centers I manage. He and his crew are very responsive, knowledgeable, professional and even punctual. If you have HVAC needs, John and his company will take good care of you!
Holly Fitzgerald
I love Stone Heating and Air! John and his amazing crew installed a new furnace and AC for me this week and they did a fantastic job! Quality product and workmanship all the way, with a great price too! They are meticulous with every detail down to every wire! I like that!!! Honest and friendly people who work hard and take the time to explain everything to me and answer all my questions. I greatly appreciate all your hard work. It feels so good to be warm again and feel safe in my home! Thank you for having old fashion honest values and excellent customer service!!!
Ariana Combs
John Stone is the best. He fit me into a full schedule when my furnace wouldn’t start. Then when a part didn’t come in on time, he came by on a Saturday to install it. Then when he discovered the unit wasn’t grounded, he put me in touch with an electrician and continued to check back until the unit was completely fixed. Excellent service, knowledgeable, fair priced.
Angela Adams
John and his crew were great from start to finish. The pricing was competitive, and he didn’t try to sell us anything we didn’t need. They installed a new furnace with humidifier and a central air conditioner. They stayed late to ensure the installation was entirely finished. John installed a smart thermostat we had ordered separately. We are very happy with Stone Heating and Air.