JJ's Heating & Cooling Repair

Ben arrived on time, quickly assessed the situation, diagnosed the problem, and then fixed it. He was polite, explained the problem and how he fixed it. Job well done. The lady who took my call and scheduled the service call, was friendly and efficient too. Great customer service all around at JJ's Heating & Cooling Repair.

Solid 5 stars! Don't waste your time calling another company. John and his crew completed our installation in a very timely manner. The guys were very knowledgeable. Overall, their work always followed the code, and they left the job site very clean.

JJ's Heating & Cooling Repair was absolutely amazing. The technician was excellent and very helpful. The advisory Steve was very informative and helpful as well. We were in an emergency situation and they provided quick and prompt service.

I was happy that they could come same day to fix my A/C. They said they'd be here between 2:30 and 5:30. They no showed and after several calls they said the tech would call back. It is now 7:30 and they've stopped answering. Now I can't make an appointment with someone else until tomorrow.

Everybody is very friendly and very responsive. The communication was excellent - I really appreciate the short window of time for arrival and really appreciate they called to say they can get there early if it worked for me; which it did. Not only did it work great, they valued the fact that I was pressed for time and completed the job without delaying me for my job.

Called these guys yesterday at 10:46 AM as I was having furnace issues and the guy I talked to said he could have a tech out between 1 and 3. I rearranged my work schedule so I could be home between that time and nobody showed up. No phone call received to tell me something to the contrary. Pretty poor business practice for a new customer.

$300 for JUST a service call, when others are $75 and $95, I don't understand why it is so high ... make sure you understand this before calling them out to look at something for you. With prices this high from the get-go, I'm afraid to see what they charge for any type of repair ...

Very professional and they keep open communication with the costumers. They are timely as well and they will explain the whole process to you, they don’t try getting extra funds from a person either and they’re up front about pricing so you won’t have to wonder what the costs are. We’ve been using them for 2 years and they haven’t let us down yet.

Awesome service and really fair pricing on a new furnace installation. Would definitely recommend these guys.