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Jay Jennings
Five stars PLUS to: Efficiency Air,, Leonard, AND an Outstanding team of installers! This company provides a up front/straight, NO BS approach, fair and compeptive priciing for their HIVAC systems. I was extremely pleased with their total customer service attitude and willingness to go the extra mile so to speak. The capable group of installers had a combined 30+ years of experience and were clean, neat, respectful of my home and careful in not damaging new dry walls and fresh paint. They were also attentive to my questions and clearly communicated their answers.
A special thanks to Leonard who helped supervise the installation and made serveral recommendations to ensure my system was working properly. As a former Customer Service Supervisor for a major Federal organization, I am keenly aware of the requirements in providing a quality product on time and exceeding the expectations of my customers. Leonard and Efficiency Air are to be commended for their efforts.
Similar to 'other' 5 star reviewers, I strongly recommend this company. Management, staff and installers are professional, honest and take pride in their jobs. You will NOT go wrong with this company.
Rafael Ortiz
Paul and his staff are excellent at what they do - Now I love my home during hot days. As the name implies, they are very efficient completed my new air conditioning project in one day. My bedroom is my favorite room with the extra vent I added, thanks to the expertise from Paul it hits the spot like a cherry 🍒on top😉. Overall, excellent work = money 💵 well spent! I would highly recommend Paul and his company 👍
Harry Sloan
My experience with Tim from Efficiency Air was fabulous from the first day that I met him. He was friendly, professional, and after talking with him for several minutes it became clear that he was quite familiar and knowledgeable with HVAC systems. Being that he had a background in mechanical engineering was a big plus. The first thing that he wanted to do before answering our questions was to educate us on the different systems available and how they work. I was impressed by that approach. Our gas furnace was situated in a closet in the center of our house. Since we didn't a want a gas furnace in the house (actually it was my wife that didn't want the gas furnace) we decided on a heat pump condenser which was the best choice for us. It would be installed outside and the air handler, which moves the air, would be installed in our attic. The now empty closet would be converted in to a pantry at a future date. Tim went over the pros and cons of a gas furnace and heat pump. Based on his summation of the pros and cons we decided that the heat pump was the way to go for us. The following day I got his proposal and cost for our system. It was reasonable and I believe a fair price considering the extra cost for new ducting and putting the air handler in the attic. The new ducting made a huge difference. I knew that I would be hiring Tim after he left our home. It was just a gut feeling based on the way he treated us, educated us, being patient with our questions and his superb knowledge of HVAC systems. I made an appointment to have our new system installed one week later. He arrived at the scheduled date early and his crew arrived a few minutes later. Tim told me that he has a habit of arriving early on all his jobs. That also impressed me. There were five guys on site including Tim and they were well organized and got to work immediately. Tim supervised the entire installation. He only left 3-4 times during the day to get parts and meet a customer. They laid out padding to protect our floors and were very careful when working inside our home. His crew were very nice and they worked very hard. I didn't ask many questions but they didn't seem to be bothered when I did asked them a question or two. Tim took his time and explained what was being done. Not only did his crew remove the old furnace from the closet but they cleaned it thoroughly, vacuumed, and cut out all the old ducting, gas line, air vents, etc. and covered the holes that remained. They also did a beautiful job in putting the air handler in the attic. They had to cut an opening in our master bath area to get the air handler in. The opening was finished very nicely. They also had to cut a hole for a new return air filter grill. It was finished beautifully. Tim and his crew completed the work in one day. They cleaned up everything, vacuumed the stairs, the hallway, and the garage where they had staged a work area. I am so very impressed with the work that Tim and his crew did for us. They certainly made every effort to make sure that everything was installed exactly and to our satisfaction. I would highly recommend Efficiency Air to anyone that is considering a new HVAC system. Efficiency Air exceeded my expectations for a job that was exceptionally well done. My wife and I are very happy with our new system. As promised by Tim, we now have exceptional airflow, great heating and air conditioning. Prior to our new system, we basically had nonexistent heat/air in our master bedroom and bathrooms. We now have very comfortable heat/air in these rooms. Tim was easy to talk to. It was like conversing with a good friend. Obviously, Efficiency Air is in the business to make money but, they also educate customers, give them a fair price while satisfying their needs and making them happy with the results. I will definitely recommend Efficiency Air to all my friends and family.
Oleg Pariser
I used Efficiency Air to install my A/C packaged 4-ton system. After more than 3 years of trouble free operations, I had a problem. Efficiency Air technician was at my home within 24 hrs of placing service call. They really do stand behind their products and treat their customers right!
Dan Goodman
I’ve used efficiency Air three times for three different properties, and they keep getting better and better! This is a phenomenal company that does phenomenal work! I highly recommend using efficiency air! Bottom line, he came over to my house in the middle of the afternoon and was there the next day at 7 AM and finish the job in three hours which he told me it could take about six hours. That’s underpromising and overdelivering! You can’t ask for anything more from a company! I highly recommend using this company
Monica Perez
Our AC stopped working at 5pm on a Monday night. I called our home warranty insurance and they provided me with the name of Efficiency Air. I called them at 5:20pm and spoke to a wonderful women who advised me that my order was not yet in their system and that she would call me as soon as it was and to schedule an appt. She even asked if was going to available early in the morning the next day. I said of course! Within 15 mins I get a call from her letting me know that Phil their technician would be at my house at 9am. It took one call and Efficiency Air provided me not only an appt., but the name of my tech, sent an app to track the status of my service request order, and a tracker to let me know how far my technician was from my house. I received a call from Phil the next morning advising me that if was 15 mins away and from the moment he showed up he assessed the problem, called my insurance, ordered the motor part and called me to let me know he would be at my house the next day to get my AC up and running. Now that is exceptional customer service! Phil did an amazing job and cleaned up after to make sure it looked the same as he found it. Thank you Phil!!!!
I can’t thank Efficiency Air enough for the great service they provided, as I have an 84 yr old mother and having them fixed my AC so quickly was wonderful. I would highly recommend them for any AC services you may need!
Ben Middlemas
Although I didn’t choose Efficiency Air to fit my system, I would have gone ahead and used this company had I not had a family friend offer an unbeatable rate. Tim is very knowledgeable and transparent. I would highly recommend this company.
Donna Daniels
Tim is the best! His crew nailed this job! I would recommend them 100%. They did everything they promisedTim went above & beyond to make this a perfect job....
Terry Flynn
Being abroad during these difficult Covid times and finding out that our A/C in LA had broken down and needed replacement immediately due to the current high temperatures could have been a gruelling experience. However, having been referred to Igor once I decided on the brand everything turned out far better than I ever could have imagined. I would highly recommend this company. Many thanks to you and your team you were professional, timely and truly amazing. Thanks to you and all your staff for being there in my moment of need. Much appreciated
david lisov
I want to give Efficiency Air 5 stars. Starting from the beginning of the communication, they presented themselves as true professionals. They explained the process of installing new system in plain, easy to understand words. Thank you