Thermo King Central California

I left the trailer for repair the trailer is new no scratches at all . I told the guy from office are you going check trailer before I go and he told me you can go you don’t have stay .ok when I return to pick it up it the trailer. had a scratch along of the trailer I told the office staff the trailer has a big scratches i was not like that when I dropped . In order not to make long history I spoke with manager , the manager was very aggressive and rude he was talking to me like a lady from the street so unprofessional he didn’t let me explained nothing He was yielding at me I can’t believe how these Kinds a people work in a customer service place, he need go look a place where he can feel comfortable this not a place for him

Awesome group of guys here. Great customer service and got me back on the road in 2 hours. Thanks!

These guys are super nice, I didn’t know they gonna close on Friday before Christmas, they helped me to get my trailer back without charging me $500 service for after hour fee, thank you guys

Got here at around 3:00 in the afternoon. Apu wasn’t working right. Micheal got us right in and they had the problem fixed by 5:00pm. Great service and all the staff were super friendly. Nice to see customer service this good. Also Apu had been working great ever since. Thanks everyone at Thermo King of Turlock Ca!!!

My reefer wasn't cooling, they charged it up, and service it, $1484.00 I think they overcharged me but what can we do, no very many places work on reefers. They were nice people but very expensive.

Called at 9pm on a Saturday night. Reefer took out a front main seal! Jose. Had it fixed in under two hours and was a blast to talk to! These guys are top notch! Beyond impressed!! Thank you guys so much!

They are the best. Take care of you. It’s FCFS facility. Machenics are good front desk people are the best.
Gurbaaz trans inc

Best Thermo King facility in the state.

Awesome place. Had a emergency repair on my trailer fuel tank 1 hour before they closed and they took care of me in about 45 min couldn’t believe it !

Been losing the ability to cool my sleeper down, previous night it was reading 93 on the thermometer. Hit the controls for A/C. And boom red triangle. Got to my pick up in the morning, got the load moving.
Hours later I remember my APU is not working right. Look up nearest TK, and that is how I end up here.
I did not call ahead as normal, but just showed up at 15:00 on a Friday knowing they close in two hours for the weekend. Check in, completely friendly very tall guy, just drop the trailer and drive in. Work gets started I have Jose, Jose, and Christian working to get my system operational. First we find the hose fitting was loose so all my freon was gone. Me knowing that they are going to have to hooked up the vacuum to test the system, I throw them this "I really need the oil changed" response "no problem." So we got a full service done on the APU, I drove out of there at closing time maybe a little after. The freon loss was covered under warranty, the PM service had reasonable pricing, and I have a working APU. THANK YOU. I will be back to have my Espar bunk heater system serviced.

A very satisfied customer, excellent customer service. Would definitely return and recommend.