Comfort Time Heating & Cooling

I dealt with technician Josh Cortez and he was incredible! From the moment of him calling before arrival full transparency honesty and expectations of his visit! We had a Huge maintenance and repair issue and all was resolved in a timely and affordable manner. I’m most thankful because he didn’t try to sell me on a new HVAC system like 3 other companies did last year. He simply resolved the issue with equipment and I’m most grateful. Thank you my Recommendation is a Guarantee!!

Comfort Time has been Fantastic. They called back immediately when I had a question and sent Josh C out to check on a smoke alarm issue, which turned out to be something they had not installed! Josh came up with a solution anyway and fixed the problem. He was courteous, great communication, explained what he was doing and why as he was working. I can’t say enough good things about this company. I give Josh a 5/5 for his work, and highly recommend Comfort Time.

Our heater just stopped working I called comfort time they sent a tech out within the hour. He diagnosed the problem made a suggestion for repair with a price and was able to have it back up and running within hours. We’re so happy Great job. Will definitely call them again when needed

I choose Comfort Time based on their ratings and was not disappointed. Quick service and very professional. I like the fact that there were no surprises, everything was upfront and clear.

The job involved replacing the current heating and AC in a condo unit, with a state-of-the-art heat pump unit. While the installation presented some challenges, they were still able to be on time and solved all issues to a high level of satisfaction. Thanks!

My heater died on my 30 year old system so I found this establishment on Google and thought I'd give them a call.

Pros:
Very polite gal took my info and booked a same day appt.
Tech came out (I won't post his name out of respect) and was very polite and well mannered.
Not worth repairing it...more about this below.

Cons:
Tech told me not to throw parts at it to which I concurred and asked him about a new system to include AC unit
Not sure of my furnace size, but my outside condenser is a 2.5 ton. He recommends a 5 ton ac unit and heat pump on an 1,700 sq. foot home?? He never looked at the system outside, so he had no idea what size I currently have.
Told me ALL my ducting needed to replaced because it was leaking air. Well going from a 2.5ton to 5ton, of course it would.
Quotes me $20,000 and kept stressing a "tax rebate" at the end of next tax year.
This experience costed me $99

I've received 5 quotes since last Friday and guess what? All 5 were within $1,500 dollars of each other, didn't require a 5 ton unit, didn't recommend a heat pump in my situation, said nothing was leaking, but one duct needs to be replaced. The total cost for the other quotes were a fraction of the price the tech quoted me.

I hate leaving somewhat negative reviews, despite my recent experiences. My business lives or dies on reviews so I know I'd want to know if one of my customer's had a not so good experience.

These guys are awesome. Tommy did a great job, highly professional and explained what was needed and what he did. Came quickly when needed. Figured out the problem and fixed it. No worries. Will definitely call again and recommend to our friends.

Manuel, Jesse, and Johnathan were very professional and provided us excellent customer service. They were on time and extremely knowledgeable. I would recommend their service to anyone.

I can always rely on the guys at Comfort Time to do a great job. Tommy and the other technicians that have come out are always professional, knowledgeable, friendly, and honest.

Tommy Flores was excellent, he arrived on time explained everything to me and invited me to watch if I wanted. He found my problem which was what we suspected and went to get the part, installed it then we turned on the heater and it worked like it was suppose to now we wont be freezing any more. I would highly recommend Comfort Time Heating & Cooling. Its so nice to find a company that is honest and doesnt try to sell like the so called big TV advertised companies do. Also they have a great star rating, I checked Goettle and Adeedo which both have terrible reviews. The owners of Comfort Time must care about giving quality service to their customers because of the way their service people interact and the honest service. Ken

We are so pleased with our new AC unit! Works great! The guys on the team are all awesome, professional, and kind. Jacob, their representative is such a great guy, he is knowledgeable and honest. Louie, Randy, Jesse, and Jose all did a great job with install. Desiree did an amazing job communicating every step as well as answer any questions I had. This company was flexible and adjusted when needed. Would definitely recommend them!