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Fuse HVAC, Refrigeration & Electrical Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sequoia Bay

Fuse service is awesome! It was a breeze to schedule an appointment. The updates before and after visits were very prompt. Vlad the technician was professional and accommodating. He explained the issue and suggested good tips. In the end he was fair in his repair charges. Love their service and will use them again!

PW

During estimation, another contractor asked me if I called Fuse. He seemed quite disappointed when realized that he had to compete against Fuse.
Mike is the sales guy from Fuse. He is very polite. He made a practical proposal to solve my problem. He had no intension of selling expensive useless things. I like to work with Mike.
Alex is the technician doing the installation together with his assistant Dimitry. Based on the quote, he discuss the plan before starting. The two days installation went smoothly. Just couples of times we needed to sync up. We found the common ground and moved on.
It was a good experience working with Fuse HVAC.

M Gao

Expensive meaningless assessment visit. Had to pay $90 for a Fuse "technician" to visit my home, but he did pretty much nothing re. the three items I asked him to assess. 1 & 2: He did only the most cursory check up of our furnace and whole-house fan. Used no testing equipment. Just turned them on and off and eyeballed them. 3: He had no expertise for evaluating make-up air requirements for an exhaust hood install, so promised his boss would call me back the next business day. Three days later and still no call back.

Update a week later: Head of the company responded. Emailed me, apologized, and then refunded the entire original payment. Impressive that the company owned up to poor service. I might even give them another try in the future. Everybody deserves a second chance!

Uma Vinaya

Leo was incredibly thorough, professional and dedicated to getting the task done. He was friendly and took the time to show & explain our furnace problems to us. He really went above and beyond with helping us. I also liked the customer service staff and their supervisor Stan who took the time to come out to our house initially on a Saturday morning to diagnose the problem. Overall fantastic experience!

Rujuta Kulkarni

Fuse was very easy to set up initial consultation with. Their quote was the best we got compared to 3 other places. The install happened on time and in one day as promised. They offer 3 year service warranty which is also not what's commonly offered by others.

Svyatiy Art

Really the best company and good employees! Thank you from the whole family for the professional approach and advice on operation!

Kit Menkin

'Excellent on time service. Very reasonable cost. Your company is always very reliable. We have depending on your company many, many times. This last crew updated and repaired the large wine refrigerator and wine walk-in. Better, more quality, and better placement of the coolers. Creative workers. Clean, thorough, and polite. Highly recommend them.

Jiahui Shi

Our air conditioner stopped blowing hot air yesterday. I contacted Fuse HVAC and got an appointment for today. This is the soonest appointment I found after contacting a few companies. Sergey did a great job cleaning and repairing our furnace in the attic. Pricing is good. We will use your service again when needed. We'll definitely recommend to others.

John Wheeler

Valantin did a fantastic job for us. Our furnace suddenly stopped functioning. The crawl space in the ceiling is pretty tight but he was able to get in and run diagnostics and extensive repairs, spending an extra hour on the first visit and then another two and a half hours on the follow up.
I’m very happy we chose Fuse and would definitely be happy to use them again.

patricia torres

I work for a private venue. We we’re getting ready for a very busy week when a key piece of equipment stopped working. Based on the yelp reviews/ratings for Fuse I gave them a call. Alex came to our venue to evaluate our kettle. He believed the thermostat needed to be replaced. This company understood how critical it was to get our equipment up and running; they searched their suppliers until finding one. The owner of Fuse also got involved, hence called to update me on the parts search. Days later the thermostat was installed. However, the unit still didn’t work. I called the company back. They sent their technician, Alex to work on it again. He spent a lot of time working on our equipment-he was meticulous about his work. Our equipment is back up and running once again. I highly recommend this professional company for your HVAC needs. Thank you Fuse!!

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