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Western Air Mechanical Reviews - 92

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kristen Phillips

I called Western Air Mechanical for an air conditioning repair service after having used them once before years ago. They came out for the initial inspection for $59 and we scheduled the service for 11am the following day. They were a no-call no-show for our appointment. I called them and they were mildly apologetic and made excuses about it taking longer to get a part. A phone call would have been appreciated as being home during the week requires missed work or special arrangements for most people. Furthermore, we were verbally quoted a price for the part and service at the time of inspection, but upon speaking to them the following day they nearly doubled the price... Not sure if the tech. misspoke but it was frustrating. We decided to cut our losses on the inspection fee and go with another company. The other company turned out to be more reliable, professional, and about $200 cheaper. I would recommend looking elsewhere for AC repair.

Mico Renee

Sam with his 3 workers (Mike, Hector, and new guy) did an amazing job at my condo. My landlord replaced the entire system. Within 2 days, I had the coordination of the appointment and all the parts that had to be ordered were ready.

Great care was taken to protect my hardwood floors using tarps and ensuring that my house and outside property stayed as tidy as possible.
After job, they swept and vacuum the all the areas.

Updates were given to me by Sam on what would be happening and what areas to be completed.

A status check on the unit was performed to ensure the heat and ac were functioning as designed.

Workers were extremely professional, kind and efficient.

I am pleased with all that has been accomplished and would definitely refer them to anyone who needs HVAC work done.

Awesome customer service!!!

Thank You so much for your assistance.

Ligia Moreno

Where to begin! We barely moved in to our house and had our AC running good for the first week. Mind you I'm 9 months pregnant. On the very first heat way of the year our AC decided to stop working. We called several companies but they all either didn't answer or said they would call us back. My husband got in touch with Western and they were super professional and gave us a timeline (which was pretty exact). The owner came out to check out the unit and was so courteous and not only did he fix the problems but he showed my husband what to look for plus what he should be doing to help maintain. Very honest person because he didn't have a filter due to the size but he just told my husband how to do it and my husband went out bought it based on his direction and voila! I would hands down recommend them to anyone who needs AC repair! We will definitely have them company for maintenance before the winter. Definitely recommend to friends and family

Carlos Alderete

Sam was great! He came within the hour and knew exactly what to do to get my A/C back in service. I called him after hours too!
I recommend his company to anyone who needs quick and honest service.

seth schall

I love Western Air Mechanical!!
I had Western Air Mechanical come out to look at my 80 yr old Mom's failed AC unit and give us a second opinion on it after a FAR LESS reputable Glendora HVAC shop (Named after a type of tree) said she required a whole new AC system. The other AC company tried to tell us it was completely fried. They sent me pictures of burn marks on the fan motor and said the compressor and fan were both seized. They gave us four bids ranging from $9800-$10,600.00 for a full AC system replacement. They were going to take advantage of her! SO NOT COOL!!!!

Then Sam and his team at Western Air Mechanical came to out and gave us a real assessment of her system. In a few short minutes, they changed the capacitor and her system was back at work keeping her cool!! All in a NO-Contact manner to protect her health during this COVID crisis.

I can not recommend Sam and his team enough!!! They are HONEST, Trust worthy and now have a customer for life! When the actual time comes to spend that $10K on a new system, I know who we will call.
Thank you to Sam and his team for their honesty and integrity!!! Call them! They will take care of your loved ones like they were their own.

Alan Buis

Western Air Mechanical came out to fix an AC compressor issue at 9 pm. The service technician got there quickly, was extremely knowledgeable and friendly. The work was done quickly and at a very reasonable price. The tech also offered me valuable suggestions and advice. I highly recommend this business.

MR GEE

I was a little nervous calling an A/C repair man because I figured they are all out to get you. Not this company, Western Air Mechanical gives first class service with prompt attention to detail. 2 days later my ac was working. Reasonable pricing, good communication and very professional. If you need an honest and efficient HVAC company, call Sam and his crew and they will make things right.

A Gaggle

We just bought our house and, of course, during the first heat wave our central AC crapped out on us. We called so many places and were given the run around with promises to arrive same day only to have them cancel last minute.

After a sleepless night we called Western Air first thing in the morning just based on their reviews alone. They made sure to check their availability first rather than give us an empty promise. When Singh (the technician) arrived he was very polite, very patient, and very informative.

The repairs we required were costly, but Singh walked us through each and every step as to why it was necessary. He also noted we needed a new filter. He did not have the specific size filter on him but rather than charge us a fee to go get the materials and do it himself, he offered to show me just how easy it would be to replace it myself (and it was ridiculously easy) which saved me money in the end.

Singh went above and beyond anything we expected and we cannot recommend this company enough. They are now our "go-to" for our heating and cooling needs.

Ashita Kripalani

A friend recommended this company and I had them service the AC at my business. They were very professional and efficient. The prices are fair as well. The company I tried last year for the same service overcharged me and I wasn't happy with the service. But I would highly recommend Western Air to everyone. A very happy customer here!

William Roemer

I used Western Air Mechanical to replace my heating and A/C system that was 30+ years old. Sam was very professional, thorough, and clean, as was his crew. He met all timelines he proposed, and during the install (one full day) explained every step the process took. He has followed up and made sure the equipment was working properly after the project. It has been three months since the project was done and during the summer months I have a very efficient system cooling my townhome. I would recommend Western Air Mechanical to anyone looking to have work done on their heating and A/C system.

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