Heating Supply Company

Seen that one Star review it's laughable I go there all the time and don't expect them to remember what I returned days before and expect them to rember what it was run in the back and find it for me! they serve a ton of people but she wants to act like a victim . They are busy, patient , respectful, friendly, very customer service oriented to everyone I see come through the door whether they be novice or pro if you can tell them the name of the product or have to draw them pictures (which I have done) they take very good care of every body.

Tim can help. Best hvac supply house in the bay area hands down.

Trustworthy and reliable establishment for all your hvac needs!

Non-Contractor here. More like a hopeless Weekend Warrior.

The team here is friendly and patient, even with a little-old-homeowner who knows jack about serious HVAC ish. I know enough to be dangerous and the staff steered me right. In addition, their inventory contained all of the items I needed - not an easy feat when you consider all of the disruptions you hear about everywhere.

Thanks for helping me out and for the 5 star Customer Service

Great supplier and friendly, helpful staff. If you know what you want, they'll help you find it. As others have said, it's primarily a trade distributor, but they also support knowledgeable homeowners. Don't go first thing in the morning -all the tradespeople are picking up their supplies for the day and the staff won't have much time to help.
Their solid ductwork and fittings are much, much, much higher quality than at the big orange store down the street. And their pricing is very reasonable and competitive.

I like to reply on Dunia Hamou response, I understand that you were trying to save money and picked up the supplies directly. It's not the fact we didn't want to help you, its the fact you didn't have all or the correct information to do our job to help you. Since we deal with hundreds of customers a day, sometimes we need a refresh the memory where we left off the previous visit, especially when theres more than one counter guy at the counter. It's not the fact that you were a woman or from another country we deal with contractors who knows what there looking for, knows the parts or equipment, and many of them are women and from other countries on a everyday basis. I think and truly believe if you knew what you were trying to pick up and the parts that you needed, the counter guys would of been mo.e helpful to you and had a better experience

The first time I came here, the guys acted confused and didn’t wanna help me. Apparently they don’t help customers who aren’t contractors because we don’t know how to request stock. I don’t, but I had a list of items with pictures. They eventually helped me. Went back to return a few things we didn’t end up needing and the guy, Chad, was okay. Just went back maybe 3 weeks later for the third time to get some more items - the same items I returned in fact - Chad acted like he had no idea who I was and what I was talking about. Fine, whatever, there are a lot of people who come here, as he kindly reminded me. I am a muslim woman in a hijab. There are not many contractors that look like me. I don’t care how many Johns and Mikes come to your store, you remembered me and didn’t wanna help 🤷🏽‍♀️😂

Really like this place. They have everything sheet metal HVAC related.

I don't buy all that much here, I'm just filling in stuff for occasional work in that area. If I did more I would get an account, which is my only reason for 4/5 stars.

I understand cash sales are extra work, but it at least you get paid. It doesn't have to be an issue for me. I'm not complaining about the cost.

Very Helpful and friendly.

They had the exact capacitor I needed to fix my ac unit. Quick and great service!