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Ed Yu
Yousef (Joe) has no transparency when it comes to pricing. When I asked for a quote for my whole house HVAC he quoted $15500 and then later installed only 1 unit when my house needed 2 units (since there are two heaters in the house). When I asked him about it, he said that 2 units would actually double the price. I'm not sure who would pay $31000 for AC in a 3000 sqft house. He said as if he's giving the best price possible and cannot even taking 1 cent off. Note that I had 2 heaters in the place so there is no duct work needed. When I asked him about why would he quote $10000 for a single AC unit (not labor just the unit) he stated that's the wholesale price when it's actually close to $1500 for the unit.
When I confronted him about the price and how come there is only 1 unit installed when my house had 2 units for the old heaters, he became defensive and said I asked for 1 unit only when I actually asked for whole house AC. He answered well, 1 unit is enough for the house and made it sounded like I should've said exactly how many units instead of whole house AC and that he had installed 5 units for some house as if that's normal. He never once did walk into the house other than the garage.