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DECO Air Conditioning and Heating Reviews - 74

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kate Beach

Deco Air Conditioning and Heating was very responsive, personable, and highly knowledgeable about my AC unit. Truly a pleasure to work with and meet. Thanks to their thorough and thoughtful inspection, they saved me from having to purchase a whole new unit. They even gave me advice on preventative maintenance and walked me through what to do. As a new homeowner I appreciated their honesty and transparency about the process and pricing. I'm thankful they were referred to me and will definitely recommend them to anyone needing help with their AC and heating.

PLUS their inspection and service pricing is one of the best prices out there. Other companies try to sell you annual maintenance packages upfront without even knowing what you need.

Savannah Camacho

I am so thankful that I found Deco Air!! I read their reviews on Google and that alone made me choose them. You can tell people take the time to really write about their experience with this company and not just write 1-2 sentences, but they write paragraphs!! It was over 100 degrees in my house when my kids and I got home from a family vacation. I needed someone to fix our AC immediately because I have small children with asthma. I did my research online and called Deco first. The woman who answered was very sweet and kind and took her time to explain everything to me. She even tried to help me fix it over the phone. We then determined that I needed a professional out there and luckily they were passing through my area and said they could be there in less than 1 hour. The two technicians showed up and they showed me how to maintain my unit and keep it running smooth. Turns out there is a filter I am suppose to change every few months, opps! Also there was a power outage in my area when we were gone so work needed to be done to my heater to restore power to the system. A big thank you to Deco Air for helping us in our time of need. They do not oversell you and get the job done quickly! Thank you!!!

Jackson Loyola

Extremely happy with my experience with Deco Air! They were prompt and very detailed in their work. They explained EVERYTHING to me. They encouraged me to ask questions and explained it all. Grateful to have found them. I had several other "technicians" come by and they all showed up with pen and paper and no tools. They all said everything had to go and it would be over $10,000!!!!! My wife went on google and found Deco and their service call was only $34.

Grace Purpura

I was very pleased to meet an attractive young husband and wife team from Deco, which was recommended to me by my neighbor. They were very professional and efficient and gracious. The furnace was not easy to access as it is located in the attic in a tight space. They were very thorough and they inspected the fans on the roof too. They took time to explain carefully what was happening -- an electrical short and a part that needed to be replaced. Their price was very fair and they did not charge me for the visit.
I was amazed that they came equipped with their truck and supplies and agreed to do the work on the very same day. They also replaced all the air filters and took the time to explain how the thermstat worked. By the end of the morning the work was all completed. Now my home feels cozy. The heater is doing its job and I am not freezing anymore--thanks to John and Jessie. I highly recommend them.

Savannah Camacho

Had a truly AMAZING experience with Deco! There punctual honest helpful and stick to there word! My Heater just went out and it was beyond freezing! John and Jesse immediately came out and fixed it same day no problem and even offered with a warranty. I HIGHLY recommend them there better then any other company I’ve tried, they make you feel like top priority and there prices are extremely responsible!

Orlando Valencia

These guys are honest. Had another company quote me $8,500 because they had to replace my unit, furnace and ducting. Deco came out and fixed my current unit for under $300. It's been over a year now with no issues. When I do decide to switch out everything, this is the company I will go with.

Tim Kelley

OK. I have to tell the whole story. About a year ago I had to take all of my ducting apart and clean it and put it back. Had a 4 legged encounter of the worst kind. Well while I was putting it all back together, I stepped on the wires going to the furnace unit and unplugged them all! Now after careful research and much perplexity....... I could not figure out just what went where! So, I had to break down and call a specialist, an AC repair company. I called Deco Air after finding out they were a small little company actually only about a mile from me. I always go with the little guys first so I called them. Johnny and Jesse showed up and went right to work up in my attic. They were up there with me for about an hour. Then they got to a point after searching all kinds of data bases, and trying their instruments, they finally admitted that they couldn't find where the wires went either. However........... they turned me onto an old timer that they said was the best for this sort of stuff. So after giving me his # they exited my attic and told me good luck. I asked them what I owed them for an hour of their time and they said don't worry about it!!! Wow! They had me WON OVER right then and there! The old guy was able to come right over too, and within a half hour of looking at the wires and reasoning with himself, he just went over to my unit and hooked up the wires and Wa La....... Everything worked. He said that's all he does nowadays and for a nominal price was on his way. NOW...... fast forward about a year and a half to just about a week ago and my 23 year old unit that I have kept running mostly by myself, took a Dive! I tried a number of things first to no avail, so I knew I had to break down and call someone, and at that point I did not hesitate. I called Deco Air back out. Johnny and Jesse showed back up again as a team the next day. They checked out my AC Condenser downstairs outside and said that my Compressor was a goner. They quoted me and my wife the price for a new Unit and it was waaaaaaay out of our ballpark at the present moment. Soooooooo....... The Dynamic Duo started talking and looking at things and after doing their own research and talking to us about our price range and me about certain things concerning my unit, Johnny comes to the conclusion after telling me that my Condenser Case which surrounds the Compressor was in good shape and said that he could replace the Compressor and all the other parts for roughly a third of the price of a new unit and we were in. They were able to come back out the very next day, with all new parts, and after about 4 hours working on the unit they had it up and running Better Than Ever!!! Jesse popped up and said that "she" had researched my fan motor and had brought installed the right one, and that the one that I had installed about 3 years prior was wrong and could have very well had something to do with the failure of the Compressor. I told her Wow and thanks for researching that and making sure I got the right one this time............ And Johnny popped up and said ....... "Yea, that's kinda my Wife's Specialty is making sure that we get All The Right Parts!!!! That's when it got even better..... Knowing that they weren't just a great guy and girl team, but they were a Husband and Wife Dynamic Duo Team!!!!!! They are both Awesome!!! They Diagnosed our problem, came up with a Solution and now after 14 days of being without AC we are Lovin our Brand New Rebuilt System and Couldn't Be Happier!!!!!! We are Customers For Life, Because Deco Air, and The Dynamic Duo went over and Way above Anything that we could have Imagined!!!!! Praise God for Deco Air!!!!!

zac chaudhry

I bought a Lennox outside condenser unit from Deco 5 years ago and was told I have a 10yr parts warranty and 1 free tune up. So I finally called now for the tune up because it wasn't blowing cold enough. So he comes and checks freon it's good, checks temp from only 1 vent and says its cooling fine its because it's too hot outside. Doesnt clean the coils or check filter because I told him I did that and it didnt help. When I confront him he says I had already done those things so he didnt. So what if I did, your supposed to do a complete tune up, which I had paid for that's included. He seemed in a hurry to leave. Then I ask him for a filter and he argues that I dont need it cuz I already changed it. What the hell man just cuz your not gonna make money on this visit shouldn't mean u can be rude and not check everything properly. Before leaving he tells me I need a new furnace and quotes me $5800 with install and he can't do it till February. Quote was ridiculously to much because I've seen some combo units for $5000, and I gotta wait till February seriously. Didnt seem he wanted my business. I would not recommend this company u can get ripped off bad. Shop around and read reviews before calling. Hope this helps someone, Thanks for reading.

Airbusdude

John and Jesse are awesome They have been working on all are families a/c systems for years. Two years ago we upgraded our heating and a/c unit on our roof , they knocked it out of the park. Came in under budget. We had a new roof put on our home and roofers messed some things up . I called and Jesse called me right back and we’re out here right away , 20 minutes later all done . They are great. When you hire heating and a/c technicians you don’t know how honest they are. They can tell you anything and you have to believe it . John and Jesse are very honest and don’t play games. I don’t really right reviews but I had to on them. You can feel real confident in hiring them. They are the best in the business.

bing wang

My air conditioner stopped in the hottest weather. The company promised me to carry out maintenance between 12:00 and 2:00 the next day, and promised to notify me half an hour in advance. I know this is their busiest time. I didn't expect that I would receive the call on time at 11:30. They arrived before 12 o'clock. Their prompt response and punctuality impressed me.
Their diagnosis and repair, including the cleaning and preventive maintenance of the entire system, are neat, tidy, and very professional.
Especially discussing different repair options with us in detail is very helpful for us to make a decision that suits us.
The most worth mentioning is that when they disagree, they can seriously consider our opinions.
A week has passed and my air conditioner is working well. There is also a one-year parts and labor guarantee.
Thank you,Deco AC. You are very trustworthy!

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