Bickley's Air Conditioning & Heating

I called them to get my swamp cooler ready for summer. I was told I needed a new pump. I told the person they sent to put in a new one. When I saw it in his hand, I asked where is the net that goes around the bottom to keep minerals from clogging it. He said he didn't have one. He then said I need a new spider without even trying to unclog it. I said put one in. He said he didn't have one. He put in three pads, left the pump unprotected, left my old nonfunctional spider in place, drove off, and charged my conservator $350.00. I'm stuck with a broken cooler minus $350.00 minus what I have to pay for someone else to fix it!

Words can’t express how happy I am with Bickleys! My wife said she wanted a family owned business and are we glad that she chose Bickleys! From the minute I spoke with Mary on the phone to less than 24 hours later when I was shaking Carlos’s hand after he fixed our heater we felt as if we were talking to and dealing with friends and neighbors. Carlos came in with a big smile and a positive, upbeat attitude and explained exactly what he was doing. This is the first time we had to have our heater repaired but I can tell that they are a company that cares about their customers and their community.

I recently upgraded my home HVAC system. Frank came to my home at the date and time we scheduled. He evaluated my home needs, factoring in energy usage, efficiency ratings, and other options. He told me about other services he offered, and extended warranty information. I used his father's services at a former home 30 years ago, so I know the Bickley's are deep rooted in the local community.

Frank explained they are very busy this time of year, and his suppliers prices are constantly changing. He said in order to provide the lowest quote, he would need to determine current pricing. It took Frank about a week to get back to me. He apologized for the delay, but he was waiting from more than one supplier to quote him. The result? Bickley's was one third less in cost, than the other two quotes I received!

The install went well. My unit is in the attic, so the guys were working in a very hot environment! Nobody complained about the work, or their employer. All the guys were clean cut, courteous, and professional. They answered all my questions, and cleaned up behind themselves as they worked. Heck, even my dogs liked them! 😊

My unit was shipped with a defective part for the heater, so the heater couldn't be tested, (it's summertime anyways). They said they'd return when that part arrived, and they did. Their tech had the new part installed really fast, and verified all my air flows were balanced for my home. He gave the installers work a once over, to verify they didn't overlook anything.

In closing, I'd say the whole transaction went well, and was a great value for what I received. I know my coworker that had them do an install, feels the same way.

I wouldn't hesitate to reccomend Bickley's services.

We were having issues with our AC and I heard from a friend the great customer service she received so we called Bickely's. She was right! They were able to get us in just as the temperature heat rising in Tehama County. Carlos was our service professional and he had a smile and was pleasant the whole time he had to go into the hot, hot,, hot attic at the end of the day. It was the hottest time of day. I think this speaks volumes for Carlos!!

Carlos came out today and quickly diagnosed the problem with my air conditioning unit. Friendly service and would definitely recommend! Thank you so much!! Air conditioner is fixed with a new thermostat!!

The guy told our property managers that our house was nasty, filthy and disgusting. That was absolutely UNTRUE! I was doing dishes when he got there. Our house is lived in. Lo and behold I got a surprise inspection! Lo and behold I PASSED! He said it was not any of that. Still waiting for the estimate for a new heater. Very unprofessional! VERY underhanded trying to get us kicked out. Even if I get a new one, that installer not is allowed in my house anymore.

Our air went out and Bickley's was able to squeeze us in with a prompt appointment the day I called them. My husband was impressed with the knowledge of our repairman and appreciative of his tips. We will definitely use their services in the future for repair and purchases.

Bickley's Air Conditioning & Heating services my rental homes. They are professional, pricing is good and their work is outstanding. I have had Bickley's install complete new systems in homes to servicing existing units in older homes. I have been very happy with all their work!

Bickley's AC is an amazing company. From start to finish. Mary at the front desk was very kind and professional. Frank, the retired owner was very charming and friendly. Austin was our install person. Cant say enough about his knowledge and professionalism. He was on time, he was courteous and very knowledgeable. Thank You Bickleys for taking care of us on a timely matter. I will refer others to you!

Every time I have Heating, or air issues - they have always been there for me. My boyfriend even had them install a brand new system for his home and it works incredible! From quote to installation - it was all so quick. Everybody working there is really nice too.