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Amenities

  • Wheelchair accessible parking lot
  • Onsite services

Smart Heating and Air Conditioning Reviews - 89

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jared Tissot

Mike and the Team and SMART Heating and Air Conditioning are first class from top to bottom. My AC unit was in need of a service check up and From the moment that I contacted the SMART team I could tell that I was going to be in great hands. Susie the office manager was so friendly and was able to get me on the schedule quickly. When Mike came to my house to assess my AC unit I could tell that this was a guy who knew what he was talking about. He walked me through my whole system and explained to me how everything was working and what he could do to give my system the tune up and boost in performance it needed especially before the hot summer months arrive. What I appreciated the most about Mike was his customer service skills. He told me what he my system could use but even better he didn't try to upsell me with equipment or services that I didn't need. Even The day of my appointment when I ran into a scheduling issue that put me home later than I thought, Mike was able to work his afternoon schedule around and fit my appointment in! That's top notch! Thanks to Mike and the team at SMART Heating and Air my cooling and heating system has never ran better. If you are looking for a great HVAC company look no further than the SMART team. They are awesome!!!

Sonia Sanchez

All I have to say, is that when it comes to heating and air conditioning the guys at Smart Heating and AC know their stuff! They had me back up and running in no time. They had the part on their truck already which was super convenient. Before my uncle recommended that I use them, I called 6 other companies who told me they could not come out for 4-10 days out. They came out same day and did my repairs on the same day! They were Super nice, thorough and polite. They are my new go to HVAC Company, plus I am referring them to everyone I know, including anyone who reads this, you’re welcome! :)

Eric L. Pheterson

Happily leaving a review even though they never came to my home. Another company gave a diagnostic and said I need a new blower motor for my AC. I looked for quotes without another diagnostic fee, which is rare to get, and Mike called with a reasonable, cheaper quote. I mentioned I was considering fixing it myself (YouTube video) and he said I could probably do it, and offered to be on call if I need help. Very generous offer!

He was right, I was able to swap the part, but it still didn't work so I ended up reaching out again. He walked me through what needed to be done and I've got cold air blowing again! This is next level customer service, he was very friendly and cared about getting things working right for me.

I'm definitively giving Smart Heating and Air Conditioning a call for my future HVAC needs and would be happy to have them working on my system. Thanks again!

Dale Villasenor

Mike is first class all the way. I would 100% recommend Smart Heating and Air Conditioning for all your HVAC needs. 5 Stars!

Cinthia Pineda

I had a whole new unit installed today. From the first time I called to the end it was perfect. The crew that came, very hard working men. Young and very knowledgeable. Very professional. They explained everything before and after. Definitely a 10/10 They won't disappoint.

Hervinder kaler

Benny and Emilio were the best both of them did amazing job very nice respectful.Cleaned up everything after and did amazing job!!!!

michelle mceuen

Our heat stopped working. I called for help and the Suzy in the office was so nice calmed me down and was helpful. Then Mike came to look at the system. He was knowledgeable and kind.

Annabelle Lam

Mike and Susie were incredibly responsive and fast. They have a great software system that allows you to know when they're arriving which is super helpful, instead of just giving you a window of arrival like many other suppliers! Mike was on time, helpful and knowledgable. Our heating system stopped working and he came the next day to assist. Replaced a part and the first night actually the system still didn't work. Mike came out the next day first thing in the morning and really did some thorough investigation to help us diagnose the issue. Very responsible, sincere, and helpful. We are very grateful to have found him!

Robert Mitchell

Our heater was working intermittently during the colder months of Dec and Jan. This morning the outside temp was 29 degrees and the thermostat was set to go no lower than 65 degrees. It was 59 degrees in the house. Called around on a Sunday and no responses. Then Smart Heating and Air Conditioning to the rescue!!! They had one availability for Sunday Morning (same day). Mike was the tech and he was super upfront and transparent about possible issues and what the pricing would look like with various scenarios. Thankfully a cleaning is all we needed to get back up and running. We have a game plan if the issue really needs a part to be replaced. Grateful that have the house back to a normal temp in n a cold wonders day! Thanks for your dedication to customer service Mike, blessings to you!!!!

Mary Jane Alvarado

Smart Heating & Air Conditioning saved our day! Our heat went out during one of the coldest winters. My husband and I called several HVAC companies in area who were unable to help us immediately. Mike was not only able to send an emergency technician same day, but was able to come with in 4 hours. Our problem was repaired quickly and our heat returned within 35 minutes of their visit. Highly recommend business that we will plan on working with in the future.

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