Air-Tech Air Conditioning & Heating, Inc.

Air Tech installed a new A/C and heating system for us, and we were very satisfied. I researched a great number of companies and got many quotes before landing on Air Tech. Our home in Pasadena was pretty complicated, and not all companies were even able to provide quotes. Rod spoke knowledgeably about the system and design, and explained in detail why his strategy was going to work over other's. I found them because the are Lennox-preferred, and Mitsubishi Diamond contractors. Definitely would recommend!

Andrew was Great!, He checked, serviced, & cleaned all 4 of our Mitsubishi units , he was pleasant and efficient, its always a pleasure doing business with Air Tech

My air conditioning unit stopped working on a weekend. I was able to live chat online with a representative in hopes that I would receive a call first thing Monday morning. I did receive the call and scheduled a service appointment. The level of communication from the initial live chat to the arrival of the technician was superb. Anthony called 20 minutes before his arrival as well as that morning to give me an approximate time. He was pleasant, professional and respectful throughout the service appointment. He determined what the problem was very quickly and had the parts available so that I didn’t have to wait or schedule another appointment. I am very happy with the options,including an extra filter and a Nest thermostat upgrade, that he installed. I am so impressed with his service that I signed up for a maintenance program!

Guillermo, the technician, was very polite and professional. He explained everything to me without my having to ask and provided me with useful information and advice. I have had other companies perform "maintenance" and they didn't do even half of what he did to check the equipment and systems. I am extremely satisfied with his service and the overall experience with Air Tech.

Six months later:
Great service once again. I have used Air-Tech for several years and am always pleased. Alec was the technician who came today; he was great. He called ahead to let me know when he would be arriving. He was very professional, courteous and knowledgeable. He was more than willing to explain what he was doing and gave me tips on how to keep the HVAC equipment in good working order.

They installed a couple of dampers for our zoned system, one of which failed after a year and they refuse to service it or stand by their work or warranty. Beware. They are punishing me for not signing the estimate to complete the work after paying them to diagnose a problem.

David chen is in best service and if you Asian people to look for air conditioning professional repair service. Just call this company and ask for david chen specifically. You will be happy with what you pay in the end

Air Tech was very helpful
Ordered and installed a new A/C Heating wall unit when no other company would. Thank you Air Tech

Rod went out of his way to give us an estimate after a phone snafu messed up an earlier appointment. Very pleased with how he informed us of options and the apparent quality of the equipment and services offered.

Trouble shooting a problem with the A/C unit failure to start. Showed up when expected. Jose with Air-Tech is very professional and quick to resolve the issue. Have used them before and will use them again.

So many GREAT things to say about Air-Tech. First, I had a split system installed on one side of a duplex about 10 years ago. It was permitted and passed. Less than a year later I learned there were leaks/problems with it. The original installer wouldn't come back as they no longer worked in this geographical area and the European units weren't being used. Thank God they recommended Air-Tech! They fixed the system and offered an annual maintenance check where they come out every 6 months and check for leaks, clean filters, etc. Their office is so wonderful about reminding me if I have forgotten to set up an appointment.

Their guys are ALWAYS professional, clean and courteous.

Well, two months ago the tenants in the other side of the duplex requested AC and I knew Air-Tech would be great. I called Alex out (what a super nice guy) and he came over the next day I think. I remember it was a Saturday. Since the price of these system had gone up substantially from when I bought it ten years I was shocked. I signed the contract and gave him a deposit but after talking to BF he suggested I get other bids for something that expensive. I called Alex and asked him to put my project on hold for a week while I looked at bids. I think he was surprised because I knew them and the system but I felt like I needed to be prudent. He wasn't rude or short. He was very respectful.

The other company's estimators were pleasant enough and I learned about some options for a second gas heating system that I wanted installed at another location. The other company's prices were similar. One added a city inspection which I was doing as an added cost ot Air-Tech's price and the other company added five years of maintenance onto their price. So the prices were a bit higher. I knew I'd be purchasing the maintenance services from Air-Tech so I knew how that compared. I called Alex back about a week later and said: "Let's go. Thank you for the time to check around and feel confident.

Armando and Andrew have installed the systems this week and I could NOT BE HAPPIER. I am amazed that Armando knows so much about electrical, gas and mechanical systems. Andrew is very helpful and knowledgeable and quick to make sure things are clean. Every time someone has come out from Air-Tech they are nice, neat, respectful and focused on their work. They aren't taking calls on their phone, they aren't talking excessively, etc.

ANYWAY, as part of the installation for the gas wall heater they discovered that there are two gas leaks under the raised property. Someone had installed temporary shut off valves for two previously serviced gas units (a floor furnace and radiator we think). Yikes! Air-Tech was supposed to be done with ALL the work yesterday and while it's not as convenient to be at the property another day I am so thankful that they found the leak and are fixing them without charging me any money! How can they do that? I think it's because they know I'm a loyal customer. I'll be purchasing the maintenance contracts. Thank you Alex, Armando and Andrew. So happy to be working with you!