Reliable Energy Management, Inc.

Jorge was super professional and nice and was really informative on the issues in my home !!

I must be the unlucky one. I started in Aug 2020 with the help offered to low-income weatherization. After intial qualify, start with inspect, furnace off in Aug 2020. I was told after all the weatherization completed someone will repair or replace furnace. Now six months later, no heat for my children nor I (a sr. citizen on disability) and with only a space heater for any attempt of not freezing, in the middle of covid that J from the Co came said five different issues w/ the furnace. Every time clarification was requested the reason changed. I was then told that my furnace was turned on by J to check it for co2 leak. I told the Super NO J did not turn it on. He said well then he has a problem, its my word against his. Ten mins later after super says J did not need to turn the furnace on. The Company super I spoke to said he would NOT give me any of the findings from the services done. He said he closed out my file. So I did get great insallation, beyond that I was better off before I called this Co. Ive been told RE will not come back because they only have locals in Bakersfield, Lancaster and paramount. He said its too far. The documentation and photos I have taken do not add up.

Florencio Medina and Santowine Thomas did a phenomenal job replacing the lights in our appartment. They even went out of their way to build a new floor lamp that they provided us! They were respectful and courdious. I highly recommend them. Thanks guys for saving us money and making this place shine bright!!

Rigo was great, he was on time , took care of everything ,so happy. Thanks

Pablo Olivera was great!! he did an amazing job he was fast very efficient and was very knowledgeable and very helpful with everything

Jose Castro was professional- very nice and helpful. The visit was quick and easy, would recommend to anyone.

We were in the grips of one of the worst/longest heatwaves ever on record, & my old A/C unit began leaking condensation all over a bedroom floor.

In not knowing who to turn to, my uncle recommended us to call Reliable Energy, which also installed a new A/C & Furnace units for their family.

Upon calling them, I was connected to Genesis. From day 1, she was always very helpful, patient, understanding, complimentary, & courteous with me in our various correspondences (answering any questions/concerns we may have had, making schedules for the tasks to be completed, checking to see how things were going/follow-up, apologizing when necessary, etc.). All of this contributes to Reliable Energy providing for their customers/clients excellent customer service. Robert provided us a quote.

Because of the persistent hot weather, Reliable (understandably so) was super busy. This meant that we had to wait for an additional 2-3 weeks, before they could schedule the technicians to remove the old & install the new.

Once my family endured through this very unbearable time frame without A/C, the tech guys (Jesus & Lupe) came on time (actually, 10 minutes early) & were very respectful, knowledgeable, & thoroughly in completing the tasks assigned to them. BTW, my family decided to have Reliable install a whole new A/C & Furnace units. Even the technician (Alex) during the latter stages of the process was the same way. Courteous, friendly, & clean (picking-up the trash).

Thus, despite a few hiccups/frustrations along the way, my family & I highly recommends Reliable Energy to meet your A/C & Furnace needs. Again, Genesis is the best! You'll like her too!

Jorge Gaytan did a great job! He was so professional and helpful!

Rigo did a very fine job. Thank you very much to your company

Very nice person and very neat clean he actually he picked after any mess . I would recommend your company to all my friends.thank you for the work you did in our home.