Search

Peter Levi Plumbing, Heating, Cooling, Drains Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ran L

This was a very big job, a lot of decisions had to be made. David had a lot of knowledge and walked us through all the options. We were set up with financing and rebate information. Job was scheduled and permits were all taken care of.

Craig Ward

Jimmy Marquez (Service Tech) w/Peter Levi Plumbing & HVAC gave the best customer service and was very knowledgeable giving great suggestions on repairing my house drainage issues. I am a forever customer now and will be recommending Peter Levi Plumbing HVAC to everyone I know! Thank you Jimmy and Peter Levi Plumbing HVAC.

Tom Kline

Logan responded quickly to provide an estimate for the work, and was very efficient and professional when he installed our toilet. We had a very positive experience!

Alden Canlas

Kellen was knowledgeable and informative. He went above and beyond showing me with a special camera exactly how my drains looked beyond my clean out drain.

Kenneth Webb

Brandon was very professional. He arrived on time and gave me a complete explanation of the service he would provide, issued a quote within 30 mins and came back the same day and installed a new water heater. It was a pleasure to work with a service professional.

Christin Anderson

A heat pump was installed on my guest cottage by Ray and Emanual. They were both professional, pleasant, worked hard all day for 10 hours and completed the entire job. I would be happy to recommend them.
CA

Jamie Connolly

Home service providers have the reputation of being “crooks.” Peter Levi’s HVAC sales team are the reason that reputation exists. I waited three months to cool off before writing this review. Time, however, has only made this look worse.

I moved into my first home in late November 2022. In early February, I reached out to Peter Levi for help with two non-emergency HVAC issues: (1) uneven heat in my house, and (2) high gas bills according to PG&E’s “similar homes near you.”

Peter Levi’s sales team immediately recommended that I replace my (working, 10 year old, top of the line) furnace and replace all of the duct work in my house. To get a good price, I needed to begin work within two days. They then employed every aggressive sales tactic in the book to try to push through the deal.

I subsequently learned that their recommendations and quotes were dishonest in at least three ways:
(1) Once I was able to get advice from an HVAC technician who was not trying to sell me something, I learned that Peter Levi’s recommendations would not have solved either of my problems.
(2) Peter Levi claimed to offer “0% financing.” After pushing them to share their numbers, I learned that “0%” actually meant “20% more expensive,” which nets out to ~3.6% financing.
(3) Levi guaranteed their quote would beat all competitors. (This was their tactic to justify their two day deadline.) In particular, the sales manager claimed “I used to work for Competitor X, but left because they overcharge their customers. We will beat them by at least 20%.” Competitor X's quote was HALF of Peter Levi’s, for the same work.

Nearly every thing these guys said was a lie. The examples above are just the tip of the problem iceberg — for example, their “expert manager” accidentally left me without heat for the night, with my 2 week old and 18mo old children in the house — but this review is already too long.

In sum, if I could, I would give negative stars. They thought they’d spotted a new-homeowner-easy-mark, then tried to take advantage of me. If you are currently considering Peter Levi’s advice for an HVAC issue, RUN.

P.S. One bright spot: Peter Levi’s technician, Francisco, was punctual, helpful, and communicated clearly. He did, however, refer me to the team described above.

Kate Parrish

Jason was wonderful. So friendly, professional, on time and extremely helpful in diagnosing our problem. Very grateful for his help and will definitely hire them again.

Noel Arbolado

Sorry I mistakenly inputted Brandons name as Gordon from earlier post. Anyway Brandons very proficient at replacing my old water heater and easily explained the service he was doing while busy installing it. Will Highly recommend asking for him for my next reqd service.

Juanita Bradley

The service tech Brandon B was so helpful and knowledgeable. He was great. Was on time, efficient, and very nice!!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload