Design Air Heating and Air Conditioning

The very best experience I have had in a long time. Ethan and his technician Nick were always on time and totally focused on their craft. Not only were they focused on the job, they were attentive to ensuring my concerns and expectations were met. Olga always kept me informed with scheduling and costs. Genuine people you will appreciate!

Design Air installed a heat pump system and additional ducting in our house to replace our furnace only/no AC system. Olga runs the office and schedules the work and is very sharp and friendly. Ethan and helper Chris are the technicians who do the estimating and install. Ethan has years of experience, not just in HVAC, but everything related to getting the job done. Ethan and Olga founded Design Air so you are dealing directly with the owners.
The estimate was very competitive , the work was done on time and on budget, and the quality of work was top notch. We could not be happier with the entire experience. Thanks, Jim&Kathy.

What a great experience! Ethan and his team were extremely professional, clean, and respectful. They really know what they are doing and exceeded our expectations with product quality, quick system install, follow up, and great attitude...it was a true pleasure all around.
(They even replaced our old vent covers at no extra charge.) Wish we could give them 10 stars, they deserve it!

Design Air did a wonderful job on my duct fixing and air conditioner and heater installation. They had a wonderful price on their bid and they were very professional in their service. My wife wanted the air conditioner and I wanted all my ducts checked out. Design air did a good job on both. I suggest everyone have their ducting checked. My house was built in 1988 and there were many very bad leaks in my ducting. Ethan, the owner and Chris his fabulous installer did a wonderful job making sure all my leaks were fixed and my ducting was working correctly. I am sure that before they came I was blowing 30% of my heating out of my house and into my attic space because of leaks. They fixed them all. While they were here they cleaned my dryer duct and rerouted it so it would work correctly. It is without hesitation that I recommend Design Air for all your heating, air conditioning, duct repair and dry vent cleaning.

My upstairs A/C was mysteriously not cooling at our B&B and I called Design Air to setup an appointment as soon as possible. Ethan came out the next day and found that all of our refrigerant had leaked out. He traced the leak back to the coil in the attic so we arranged a time early the following week to replace it. They replaced the coil and refilled the refrigerant quickly and professionally (and timely too as we were just trying to reopen our B&B after the Coronavirus shutdown).

We were full that weekend and all went well but late the following week, as we prepared for the next weekend's guests, I noticed the upstairs A/C was once again not cooling! I called Design Air again in a panic and Olga, always sweet and sympathetic over the phone, assured me she would get Ethan back out ASAP. Ethan came late that same afternoon as he finished up his other work, refilled the refrigerant again so we could get through the weekend and said he could come back early the next week to see what had happened. Again our guests had no issues and then this week Ethan proactively called me to setup a time when they could come back out and investigate.

It's probably late to say "to make a long story short" but suffice to say the second leak was the result of a valve being stuck open, was easily fixed and we are - literally - back in business. Ethan couldn't have been more pleasant, communicated clearly throughout the ordeal and let me know that those last 2 calls (including the second refill) would be at no charge!

I recommend Design Air wholeheartedly! With the July heat, this could so easily have been a disaster for our business and Design Air acted like a true partner!

We have had multiple interactions with Ethan and his very professional team. From repair of 1964 Gas heater, to install of brand new REZNOR Gas heaters, to install of complete Split AC system, Design Air's work is top notch. They are responsive to trouble calls, and easy to work with from scheduling to payment options. My highest recommendation.

Based on a neighbor's referral, we called Design Air Heating and Air Conditioning to check out our central heating system which was not working. They were on-time, friendly and professional. They determined the need to replace the circuit board which they did quickly and at a reasonable rate. Even better, when I called to say (mistakenly) that our heater was putting out cold air, Ethan came out on Christmas Eve to take a look. Turns out I've been using my system incorrectly for years. Ethan, was really kind in explaining what the problem was - and didn't even charge me for the call! SO awesome!

Design heating was able to get my heater fixed the same day I called. Not having to spend a cold night with a broken heater is worth five stars! I would recommend Design heating and air to anyone looking for a repair or replacing their units.

Look no further! We talked to 5 companies to get quotes and these guys had outstanding knowledge, hard/clean work and the very best attitude. They showed up when they said they would, hit us a quote quick and didn’t leave till the job was done (even though they ran in to some unexpected things). They are SO good!!

Great service, respectful and easy to work with. We had a very knowledgeable tech, Chris come to our home. He took the time to explain our issues and fixed them. We will definitely use them again.