West Coast Chief Repair

Accidental damage occurred as a result of my service call, I provided photos to the manager along with a quote for repair, and was fully reimbursed without any unreasonable inquiries. It was a relief that this didn't turn into a headache, and my appliances now work as expected.

I’ve had Eugene out to my apartment building to fix ovens, washers & dishwashers he is very honest & professional and always try’s to repair on site. Sonny has fixed my my coin op machines and he very quick and always get the job done. Kayla who answers the phone is always so helpful and sweet.

A wonderful company, I have been using its services for several years, but yesterday they surprised me. In my house, the air conditioner suddenly broke down, which is terrible when there are more than 96 F. on the street, the specialist arrived on the day of the call at exactly the appointed time and fixed the malfunction in half an hour by replacing the broken part. The repair cost me a fairly modest amount, which also pleasantly surprised me. Thanks!

West coast installed Nest smart thermostat ,changed filters , cleaned coils on my 2 central AC. Everything was done for FREE (paid by LADWP). Ben helped me to arrange appointment for next day.
Recommend to everyone.
They also repair appliances and heaters

WestCoast is reliable & they go out of their way to help the customer. Sean is awesome always cheerful, helpful & Courteous. Thank you Sean for an amazing job you do.

We hired them to instal a $8k+ AC unit. From day one it leaked into our building. They came out multiple times to repair and every time kept charging us even though it was a brand new unit they installed. They also never fixed the problem! Eventually I hired my handyman to come in and fix it. I was trying to fight them on the numerous invoices they sent but they persisted that I needed to pay for each service. I would never use them again.

We had the company come Out (on Angie’s list) they said they needed to order the part. After several calls they finally ordered the part. The employee came over with a bad attitude. He told me to HUSH in my own home. He actually screamed that he was suppose to go to a doctors appointment and was going to stroke out. He left and SLAMMED my front door. That caused the lock on the door to not connect. We fixed that ourself. We called and got the bill to pay it. I will never hire their people again. I was scared that this guy would come back. I spoke with Zoey and others and they apologized. Yeah in this world with crazy repairmen in your home it was a bad experience.

Stay away from this company. After I paid $250 which they said would be deducted from the ultimate cost of the repair, they told me that the failed parts were under warranty but that they would not call the manufacturer to get the warranty parts. They wanted me to do that and supply the parts to them. (BTW you do not have to be an authorized repair shop to order warrantied parts. They said they couldn't order them but that was a lie) So basically I take all the risk and they get paid. And they refused to refund my $250.

I called someone else who of course to care of getting the parts and also explained to me how the first technician damage my fridge further because of his lack of experience.

This company was very reliable and responsive in fixing my washing machine. They fixed my washer when another company would not. (see previous posts). They were professional and qualified, no problems whatsoever with them. I will use them in the future if needed.

I have had a HORRIBLE experience with West Coast Chief Repair!!! I was having problems with my freezer- not cooling and making a loud clicking noise. I got an appt on a Sat. The tech showed up Sat, took a look and said he needed to come back on TUES with parts. So, I took a 1/2 day off work. He was supposed to be at my place between 9 and 10. The tech called me at 10 saying he didn't get the supplies and he'd have to come back another day. So, I had to take another 1/2 day off work and we scheduled for Thurs. He showed up, took about 30 min fixing my freezer. He told me it would take 24 hours for it to start cooling again. I waited a full 24 hrs and my freezer was still not cooling and the clicking was still there. I made another appointment for SAT between 10 and 2. My appointment was confirmed. I waited until about 1:30, then called to make sure the tech was on his way. They then told me they made a mistake, there was no tech coming and they couldn't get another one out today. I've had to throw away everything in my freezer and now I'm trying new companies. I would not suggest this company.